Anne-Marie-Carrick-14214_1.jpg

Anne-Marie Carrick

Senior Research Associate

This set of two cases describes how two MBA alumni acquired a long-established business in France, and, despite all their efforts to modernise it, grow it and apply best practices as learned in business school (Case A), finally turned it into a loss-making and cash-bleeding company (Case B).

Published 18 Jul 2008

Reference 5527

Topic Entrepreneurship

Region Global

View

In response to changing demographic and financing trends, this case describes the process used by the senior managers of five nursing and residential care facilities in the Noord Limberg region of Holland.

Published 30 Jun 2008

Reference 5520

Topic Leadership & Organisations

Region Europe

View

This two-part case study describes the initial merger and cultural transformation of Aviva's Norwich Union (NUI) operation in the UK. It examines the complexities of integration that arose following a series of mergers that created NUI from 1998 to 2000. Case A describes how, after CGU Plc and Norwich Union joined forces to become NUI, top management's priority was to restore profits.

Published 21 Mar 2008

Reference 5502

Topic Leadership & Organisations

Industry Insurance

Region Global

View

This two-part case study describes the initial merger and cultural transformation of Aviva's Norwich Union (NUI) operation in the UK. It examines the complexities of integration that arose following a series of mergers that created NUI from 1998 to 2000. Case A describes how, after CGU Plc and Norwich Union joined forces to become NUI, top management's priority was to restore profits.

Published 21 Mar 2008

Reference 5502

Topic Leadership & Organisations

Industry Insurance

Region Global

View

This case describes the events that led up to the US Grand Prix in 2005 when only six cars out of the possible 14 completed the race. Seven of the nine teams had been supplied with Michelin tyres that were unsuitable for the Indianapolis track as they were considered a danger following an accident in practice.

Published 29 Nov 2007

Reference 5489

Topic Leadership & Organisations

Region North America

View

This case describes the hostile takeover bid by Mittal steel for Arcelor steel in what turned out to be one of the most acrimonious takeovers in European history. The battle began in January 2006 and lasted six months. From the outset, Arcelor's management resisted Mittal's deal using every possible defense involving politicians, bankers and public relations advisors, among others.

Published 02 Jan 2007

Reference 5424

Topic Economics & Finance

Industry Mining & Metals

Region Europe

View

This case describes how Robert Jones decides to go against the normal NHS practice and employ a full-time orthotist. He was under pressure with longer waiting lists and increasing patient complaints. In addition, the physiotherapy budget was going to be reduced by 3-4%, meaning that cost efficiency was paramount.

Published 01 Sep 2006

Reference 5352

Topic Strategy

Region Europe

View

This case examines how Martin McShane, a general practitioner and physician manager at the Moss Valley Medical Centre, changes the mindset of all the key players involved in caring for the elderly and implements a proactive, prevention-oriented care model. McShane is up against all the different elements of the NHS - primary care, social services and acute care.

Published 01 Jul 2006

Reference 5370

Topic Leadership & Organisations

Region Europe

View

Deborah Jamieson, Advanced Practitioner at the University College London Hospital (UCLH) National Health Service (NHS) Trust, had been employed to set up nurse-led pre-admissions clinics within the Trust and to improve the existing day surgery clinics. The case describes how she manages to recruit and train nurses to run these clinics.

Published 01 Jul 2006

Reference 5353

Topic Leadership & Organisations

Region Europe

View

This case shows how Fiona Jenkins, Head of Physiotherapy for South Devon Health Services, reviewed and redesigned the stroke service care pathway. She had just four months to present a proposal and then implement it in accordance with the National Service Framework (NSF) guidelines.

Published 01 Jul 2006

Reference 5351

Topic Leadership & Organisations

Industry Hospital & Health Care

Region Europe

View

Based in Brazil, Suzano is a global leader in pulp and paper that is looking to diversify beyond its core activities and become part of the green economy. A merger with Fibria in 2019 leads to a major restructuring. As the company celebrates its 100-year anniversary in 2023, attention turns to framing a vision for the century to come.

Published 24 Jun 2024

Reference 6897

Topic Strategy

Region South America

View

The case focuses on Haier Europe, a branch of Haier Smart Home and part of the Chinese Haier Group, and how it applies RenDanHeYi, a unique management model that explains the group’s extraordinary rate of growth amidst fierce competition, with an intense focus on the local customer and keeping costs low.

Published 14 Jun 2023

Reference 6825

Topic Strategy

Industry Retail

Region Europe

View

This short case describes how Ana L. Mamede, Hellmann’s brand manager at Unilever Portugal, responds to an aggressive campaign by rival Kraft Heinz by developing a brand “purpose” for Hellman’s mayonnaise focused on reducing food waste.

Published 19 Apr 2022

Reference 6640

Topic Marketing

Industry Food and Beverages Production

Region Europe

View

Tom Hermans, CEO of EMMA Safety Footwear, is excited about the idea of developing the world’s first circular safety shoe – one that adheres to the cradle-to-cradle design principles. This could be a transformational strategy, differentiating EMMA from the crowded safety shoe market in Europe and extending a long tradition of social responsibility since its establishment in 1931.

Published 09 Mar 2021

Reference 6501

Topic Responsibility

Region Europe

View

The case describes the creation and evolution of Brazil’s first low-cost airline – GOL. From the outset GOL was driven by innovation and within a few years of operating had become the country’s leading airline. Although initially a low-cost carrier, over the years it became increasingly customer-centric, striving to improve the customer experience by removing the pain points of air travel.

Published 21 Jan 2021

Reference 6563

Topic Strategy

Industry Airlines/Aviation

Region South America

View

The case study traces the development of FC Barcelona’s Innovation Hub (BIH) and its plans to go global. It describes how factors on and off the pitch led to the launch and how the BIH is preparing the club for the future at the centre of an ecosystem that includes prestigious brands, universities, start-ups, and athletes worldwide, all linked by a culture of excellence.

Published 03 Jun 2020

Reference 6583

Topic Strategy

Industry Health, Wellness and Fitness Sports

Region Global

View

With the globalization of wine, the wine industry in Portugal has experienced a major shift from a local to a global focus over the last 30 years. Quinta do Vallado, one of the major players in that process, has seen exports double (to account for 40% of revenues) and a 10-fold increase in foreign markets (from 5 in 2000 to 48 in 2020).

Published 26 May 2020

Reference 6560

Topic Strategy

Industry Wine and Spirits

Region Global

View

In the non-alcoholic beverage industry, barriers to entry are low as production is relatively easy. Although thousands of new drinks flood the market each year, the non-alcoholic segment provides fertile ground for innovative start-ups. In a mass-market dominated by big players, branding is key.

Published 28 Jun 2019

Reference 6399

Topic Marketing

Industry Food and Beverages Production

Region Global

View

Thirty years after being founded by CEO Marco Stefanini, Stefanini is one of the largest providers of ICT services in Latin America. Unlike most Brazilian (and Latin American) companies, Stefanini has focused on international markets for many years.

Published 30 Oct 2017

Reference 6328

Topic Strategy

Industry Information Technology and Services Outsourcing/Offshoring

Region Global

View

The case describes how Spanish entrepreneurs Daniel González de Vega and Javier Arroyo founded Smartick with the aim of tackling the poor level of math education in their native Spain. Smartick is a self-financed enterprise that combines social impact with profitability.

Published 29 Mar 2017

Reference 6289

Topic Marketing

Industry E-Learning

Region Europe

View

The case describes how the Pro-invest Group – a boutique investment firm specialising in private equity real estate and real estate asset management – built its business and raised a first-time private equity fund.

Published 26 Aug 2016

Reference 6221

Topic Entrepreneurship

Industry Private Equity

Region Asia

View

BlaBlaCar, Europe’s foremost ride sharing company, was founded by Frederic in 2006. An online market place where drivers “sell” seats in their cars for long distance rides, it allowed the drivers to cover their motoring costs and passengers access to cheaper travel.

Published 25 Jan 2016

Reference 6104

Topic Strategy

Industry Automotive Transportation/Trucking/Railroad

Region Global

View

Emerging markets are challenging and require special expertise. India in particular is known to be a tricky business environment. The case follows two senior executives from Alvarez & Marsal’s India practice as they deal with an urgent request from one of their US private equity clients, Sapphire Capital.

Published 24 Apr 2015

Reference 6069

Topic Entrepreneurship

Industry Textiles

Region Asia

View

Vendex KBB is at crisis point at the end of 2004, especially its flagship V&D department stores. A consortium of private-equity investors led by KKR, who bought the business a year earlier, persuade retail veteran Tony DeNunzio to take on the challenge of turning the diversified holding company around.

Published 24 Mar 2014

Reference 5886

Topic Entrepreneurship

Industry Retail

Region Europe

View

Case A describes the creation and growth of Nuru Energy. Starting from nothing, the founder 'bootstraps' a social venture with the goal of providing affordable and effective lighting solutions for 800 million people without access to the electricity grid in sub-Saharan Africa and India.

Published 26 Feb 2013

Reference 5847

Topic Entrepreneurship

Industry Renewables & Environment

Region Global

View

Case A describes the development from concept to production of the world's first and smallest hand-held espresso machine. It shows the importance the role of prototyping plays in developing an innovative product, capturing the phases and decisions involved along the design path.

Published 29 Nov 2011

Reference 5841

Topic Entrepreneurship

Industry Consumer Goods Food and Beverages Production

Region Global

View

Strategy, emerging markets, social entrepreneurship, entrepreneurship, acquisitions and turnarounds, new ventures, product innovation and design, organizational behaviour, marketing, product innovation and design, digital transformation, sustainability, supply chain management, healthcare, cultural change, family business….