Filter
Sort by
View
582 cases found.

Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence

By  Wolfgang Ulaga,  Ziv Carmon,  Laura Heely
Add to cart new
This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.

    Published 01 Jul 2020

    Reference 6597

    Topic Marketing

    Region Global

    Industry Insurance

    View case

    Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence

    Add to cart new
    This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.
      View case

      Barça Innovation Hub (BIH) Goes Global: Innovation On and Off the Pitch

      By  L. Felipe Monteiro,  John Davies,  Anne-Marie Carrick
      Add to cart new extra
      The case study traces the development of FC Barcelona’s Innovation Hub (BIH) and its plans to go global. It describes how factors on and off the pitch led to the launch and how the BIH is preparing the club for the future at the centre of an ecosystem that includes prestigious brands, universities, start-ups, and athletes worldwide, all linked by a culture of excellence.

        Published 03 Jun 2020

        Reference 6583

        Topic Strategy

        Region Global

        Industry Health, Wellness and Fitness,  Sports

        View case

        Barça Innovation Hub (BIH) Goes Global: Innovation On and Off the Pitch

        Add to cart new extra
        The case study traces the development of FC Barcelona’s Innovation Hub (BIH) and its plans to go global. It describes how factors on and off the pitch led to the launch and how the BIH is preparing the club for the future at the centre of an ecosystem that includes prestigious brands, universities, start-ups, and athletes worldwide, all linked by a culture of excellence.
          View case

          Cloud Wars Go Global: How Amazon, Microsoft, Google and Alibaba Compete in Web Services

          By  Jason P. Davis,  Anne Yang
          Add to cart new
          Cloud computing, a concept unknown until relatively recently, has been adopted by organizations around the world, both large and small, as part of their computing strategy. Many companies have experienced the cost and flexibility advantages of cloud computing and are using various cloud computing models to solve their business problems.

            Published 19 Mar 2020

            Reference 6577

            Topic Entrepreneurship

            Region Global

            Industry Computer Networking

            View case

            Cloud Wars Go Global: How Amazon, Microsoft, Google and Alibaba Compete in Web Services

            Add to cart new
            Cloud computing, a concept unknown until relatively recently, has been adopted by organizations around the world, both large and small, as part of their computing strategy. Many companies have experienced the cost and flexibility advantages of cloud computing and are using various cloud computing models to solve their business problems.
              View case

              Quinta do Vallado: From Douro to the World

              By  L. Felipe Monteiro,  Marta Pimentel,  Anne-Marie Carrick
              Add to cart new
              With the globalization of wine, the wine industry in Portugal has experienced a major shift from a local to a global focus over the last 30 years. Quinta do Vallado, one of the major players in that process, has seen exports double (to account for 40% of revenues) and a 10-fold increase in foreign markets (from 5 in 2000 to 48 in 2020).

                Published 26 May 2020

                Reference 6560

                Topic Strategy

                Region Global

                Industry Wine and Spirits

                View case

                Quinta do Vallado: From Douro to the World

                Add to cart new
                With the globalization of wine, the wine industry in Portugal has experienced a major shift from a local to a global focus over the last 30 years. Quinta do Vallado, one of the major players in that process, has seen exports double (to account for 40% of revenues) and a 10-fold increase in foreign markets (from 5 in 2000 to 48 in 2020).
                  View case

                  Racing into the 5G Era: Generational Technological Change and Firm Strategy in Mobile Telecommunications

                  By  Daitian Li,  Yangao Xiao,  Tony Tong,  Guoli Chen
                  Add to cart new
                  This case explains the technological changes in mobile communications, with a special focus on the fifth generation (5G). It describes the evolution from the first generation (1G) to the 5G; core technologies, distinct capabilities, key products, and major players in the 5G era.

                    Published 24 Jan 2020

                    Reference 6558

                    Topic Strategy

                    Region Global

                    Industry Telecommunications

                    View case

                    Racing into the 5G Era: Generational Technological Change and Firm Strategy in Mobile Telecommunications

                    Add to cart new
                    This case explains the technological changes in mobile communications, with a special focus on the fifth generation (5G). It describes the evolution from the first generation (1G) to the 5G; core technologies, distinct capabilities, key products, and major players in the 5G era.
                      View case

                      Jacqueline Novogratz and Acumen

                      By  Jasjit Singh
                      Add to cart new
                      Jacqueline Novogratz quits a prestigious banking job to pursue a career in development but discovers that achieving real impact is harder than she had imagined, especially as grant-funded non-profits often lack the skills and accountability to be really effective.

                        Published 12 Nov 2019

                        Reference 6551

                        Topic Responsibility

                        Region Global

                        Industry Financial Services

                        View case

                        Jacqueline Novogratz and Acumen

                        Add to cart new
                        Jacqueline Novogratz quits a prestigious banking job to pursue a career in development but discovers that achieving real impact is harder than she had imagined, especially as grant-funded non-profits often lack the skills and accountability to be really effective.
                          View case

                          EcoVadis: A Sustainability Rating Company Goes Global

                          By  Andre Calmon,  Luk Van Wassenhove,  Anne Nai-Tien Huang
                          Add to cart new
                          Corporations are increasingly held responsible for the products they source and the sustainability of their supply chains. It was to meet this need that EcoVadis, a sustainability rating agency, was founded in 2007 by Pierre-François Thaler (INSEAD MBA, 1999) and Frédéric Trinel to bridge the information gap between corporate buyers and their suppliers.

                            Published 20 Jan 2020

                            Reference 6535

                            Topic Responsibility

                            Region Global

                            View case

                            EcoVadis: A Sustainability Rating Company Goes Global

                            Add to cart new
                            Corporations are increasingly held responsible for the products they source and the sustainability of their supply chains. It was to meet this need that EcoVadis, a sustainability rating agency, was founded in 2007 by Pierre-François Thaler (INSEAD MBA, 1999) and Frédéric Trinel to bridge the information gap between corporate buyers and their suppliers.
                              View case

                              Fintech: Innovation without Disruption - How Prodigy Finance Achieved Both High Growth and Social Good

                              By  W. Chan Kim,  Renee Mauborgne,  Mi Ji
                              Add to cart new
                              The case describes how three INSEAD alumni founded a fintech company called Prodigy Finance and created a new market of international student loans by solving a long unaddressed problem in the finance industry.

                                Published 12 Nov 2019

                                Reference 6523

                                Topic Strategy

                                Region Global

                                Industry Financial Services

                                View case

                                Fintech: Innovation without Disruption - How Prodigy Finance Achieved Both High Growth and Social Good

                                Add to cart new
                                The case describes how three INSEAD alumni founded a fintech company called Prodigy Finance and created a new market of international student loans by solving a long unaddressed problem in the finance industry.
                                  View case

                                  Network Leadership (A): Global Informality Project

                                  By  Stanislav Shekshnia,  Alexandra Matveeva
                                  Add to cart
                                  In less than five years The Global Informality Project evolved from a one scholar's dream to a global network-based research exercise uniting hundreds of people across the world. It produced two volumes of The Global Encyclopaedia of Informality, published by UCL Press in early 2018, a wiki-site and dozens of events around the globe.

                                    Published 28 Jun 2019

                                    Reference 6508

                                    Topic Entrepreneurship

                                    Region Global

                                    Industry Printing,  Publishing

                                    View case

                                    Network Leadership (A): Global Informality Project

                                    Add to cart
                                    In less than five years The Global Informality Project evolved from a one scholar's dream to a global network-based research exercise uniting hundreds of people across the world. It produced two volumes of The Global Encyclopaedia of Informality, published by UCL Press in early 2018, a wiki-site and dozens of events around the globe.
                                      View case

                                      Network Leadership (B): Global Encyclopaedia of Informality

                                      By  Stanislav Shekshnia,  Alexandra Matveeva
                                      Add to cart
                                      In less than five years The Global Informality Project evolved from a one scholar's dream to a global network-based research exercise uniting hundreds of people across the world. It produced two volumes of The Global Encyclopaedia of Informality, published by UCL Press in early 2018, a wiki-site and dozens of events around the globe.

                                        Published 28 Jun 2019

                                        Reference 6508

                                        Topic Entrepreneurship

                                        Region Global

                                        Industry Printing,  Publishing

                                        View case

                                        Network Leadership (B): Global Encyclopaedia of Informality

                                        Add to cart
                                        In less than five years The Global Informality Project evolved from a one scholar's dream to a global network-based research exercise uniting hundreds of people across the world. It produced two volumes of The Global Encyclopaedia of Informality, published by UCL Press in early 2018, a wiki-site and dozens of events around the globe.
                                          View case

                                          16,000 Years of Family Business: The Leadership Model of the Hénokiens

                                          By  Morten Bennedsen,  Brian Henry
                                          Free Case
                                          This is a collection of 40 profiles of long-lived family firms representing all but eight members of the Hénokiens, a French association whose 48 members have survived for more than two centuries. Of the 40 members featured in this collection, the oldest is a hostel in Japan named Hoshi Ryokan, which has been in business for 1,300 years and has been operated by same family for 46 generations.

                                            Published 27 May 2019

                                            Reference 6503

                                            Topic Family Business

                                            Region Global

                                            View case

                                            16,000 Years of Family Business: The Leadership Model of the Hénokiens

                                            Free Case
                                            This is a collection of 40 profiles of long-lived family firms representing all but eight members of the Hénokiens, a French association whose 48 members have survived for more than two centuries. Of the 40 members featured in this collection, the oldest is a hostel in Japan named Hoshi Ryokan, which has been in business for 1,300 years and has been operated by same family for 46 generations.
                                              View case

                                              ByteDance Beyond China: Leveraging Consumer Artificial Intelligence (AI) from Toutiao to Musical.ly and TikTok

                                              By  Jason P. Davis,  Minh Vo,  Anne Yang
                                              Add to cart
                                              ByteDance, the Chinese company behind TikTok, the viral short video app, made headline news when its valuation jumped to $75 billion, surpassing Uber ($72 billion) to become the world’s most valuable start-up.

                                                Published 31 May 2019

                                                Reference 6489

                                                Topic Entrepreneurship

                                                Region Global

                                                Industry Computer Networking,  Consumer Services,  Information Technology and Services

                                                View case

                                                ByteDance Beyond China: Leveraging Consumer Artificial Intelligence (AI) from Toutiao to Musical.ly and TikTok

                                                Add to cart
                                                ByteDance, the Chinese company behind TikTok, the viral short video app, made headline news when its valuation jumped to $75 billion, surpassing Uber ($72 billion) to become the world’s most valuable start-up.
                                                  View case