Filter
Sort by
View
37 case(s) found.

Hoshi Ryokan: The World’s Oldest Family Firm and the First Female Succession in 1,305 years

By  Morten Bennedsen,  Kengo Itoh,  Mark Stabile,  Brian Henry
Add to cart
The case is about the Hoshi Ryokan, a hot springs hotel in Japan established more than 1,300 years ago, that is among the world’s oldest family enterprises. Owned and managed by a descendant (or adopted son) of the founder for 46 generations, it is a popular with domestic and international tourists alike.

    Published 06 Jul 2023

    Reference 6831

    Length 8 page(s)

    Topic Family Business

    Region Asia

    Industry Leisure, Travel and Tourism

    View case

    Hoshi Ryokan: The World’s Oldest Family Firm and the First Female Succession in 1,305 years

    By  Morten Bennedsen,  Kengo Itoh,  Mark Stabile,  Brian Henry
    Add to cart
    The case is about the Hoshi Ryokan, a hot springs hotel in Japan established more than 1,300 years ago, that is among the world’s oldest family enterprises. Owned and managed by a descendant (or adopted son) of the founder for 46 generations, it is a popular with domestic and international tourists alike.
      View case

      AZULIK Universe: A Magical Mix of Art, Sustainability and Community Engagement for a Luxury Brand

      By  Amitava Chattopadhyay,  Vadim Grigorian
      Add to cart new
      The case describes the hospitality brand AZULIK, which offers a unique luxury experience based on a set of contemporary values that resonate with the most demanding international consumers: connecting to art, nature, and local communities.

        Published 25 Oct 2023

        Reference 6828

        Length 25 page(s)

        Topic Marketing

        Region Global

        Industry Hospitality,  Leisure, Travel and Tourism

        View case

        AZULIK Universe: A Magical Mix of Art, Sustainability and Community Engagement for a Luxury Brand

        By  Amitava Chattopadhyay,  Vadim Grigorian
        Add to cart new
        The case describes the hospitality brand AZULIK, which offers a unique luxury experience based on a set of contemporary values that resonate with the most demanding international consumers: connecting to art, nature, and local communities.
          View case

          The How of Digital Transformation (A): Using Digital to Do Good at the Netherlands Lottery

          By  Nathan Furr,  Andrew Shipilov,  Arjan Blok,  Steven Koolen
          Add to cart new extra
          Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.

            Published 31 Jul 2024

            Reference 6808

            Length 10 page(s)

            Topic Strategy

            Region Europe

            Industry Leisure, Travel and Tourism

            View case

            The How of Digital Transformation (A): Using Digital to Do Good at the Netherlands Lottery

            By  Nathan Furr,  Andrew Shipilov,  Arjan Blok,  Steven Koolen
            Add to cart new extra
            Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.
              View case

              The How of Digital Transformation (B): Using Digital to Do Good at the Netherlands Lottery

              By  Nathan Furr,  Arjan Blok,  Steven Koolen,  Andrew Shipilov
              Add to cart new
              Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.

                Published 31 Jul 2024

                Reference 6808

                Length 3 page(s)

                Topic Strategy

                Region Europe

                Industry Leisure, Travel and Tourism

                View case

                The How of Digital Transformation (B): Using Digital to Do Good at the Netherlands Lottery

                By  Nathan Furr,  Arjan Blok,  Steven Koolen,  Andrew Shipilov
                Add to cart new
                Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.
                  View case

                  The How of Digital Transformation (C): Using Digital to Do Good at the Netherlands Lottery

                  By  Nathan Furr,  Arjan Blok,  Steven Koolen,  Andrew Shipilov
                  Add to cart new
                  Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.

                    Published 31 Jul 2024

                    Reference 6808

                    Length 12 page(s)

                    Topic Strategy

                    Region Europe

                    Industry Leisure, Travel and Tourism

                    View case

                    The How of Digital Transformation (C): Using Digital to Do Good at the Netherlands Lottery

                    By  Nathan Furr,  Arjan Blok,  Steven Koolen,  Andrew Shipilov
                    Add to cart new
                    Leading digital transformation poses a huge challenge. This case unpacks the “how” of leading an organization through digital transformation - with a twist: along the journey the protagonists realize that a data-driven approach can not only serve to boost the business but to do good for their customers.
                      View case

                      Kuoni: Missing the Digital Boat - The Downfall of an Icon in the Travel Industry

                      By  Joerg Niessing,  Jan Sedlacek,  Lisa Simone Duke
                      Add to cart popular
                      !!!Supporting slides are available for instructors under the “Teaching note" button!!!

                        Published 21 Feb 2019

                        Reference 6427

                        Length 16 page(s)

                        Topic Marketing

                        Industry Leisure, Travel and Tourism

                        View case

                        Kuoni: Missing the Digital Boat - The Downfall of an Icon in the Travel Industry

                        By  Joerg Niessing,  Jan Sedlacek,  Lisa Simone Duke
                        Add to cart popular
                        !!!Supporting slides are available for instructors under the “Teaching note" button!!!
                          View case

                          Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry

                          By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                          Add to cart popular
                          This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.

                            Published 25 Jun 2018

                            Reference 6422

                            Length 10 page(s)

                            Topic Strategy

                            Region Asia

                            Industry Leisure, Travel and Tourism

                            View case

                            Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry

                            By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                            Add to cart popular
                            This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.
                              View case

                              Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry (Chinese)

                              By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                              Add to cart extra
                              This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.

                                Published 22 Mar 2019

                                Reference 6422

                                Length 9 page(s)

                                Topic Strategy

                                Region Asia

                                Industry Leisure, Travel and Tourism

                                View case

                                Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry (Chinese)

                                By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                                Add to cart extra
                                This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.
                                  View case

                                  Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry (Korean)

                                  By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                                  Add to cart extra
                                  This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.

                                    Published 22 Aug 2018

                                    Reference 6422

                                    Length 13 page(s)

                                    Topic Strategy

                                    Region Asia

                                    Industry Leisure, Travel and Tourism

                                    View case

                                    Blue Ocean Hackathon: Market Creation in a Highly Competitive Industry (Korean)

                                    By  W. Chan Kim,  Renée Mauborgne,  Oh Young Koo
                                    Add to cart extra
                                    This highly engaging strategy formulation exercise allows participant to unlock their creativity through the systematic five-step process of blue ocean shift. We reverse the learning process of case method by combining it with a group exercise.
                                      View case

                                      AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey

                                      By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                      Add to cart popular award extra
                                      Read a related Knowledge article "Lessons in Digital Transformation from the Hotel Industry" by David Dubois.

                                        Published 26 Aug 2016

                                        Reference 6241

                                        Length 23 page(s)

                                        Topic Marketing

                                        Region Global

                                        Industry Leisure, Travel and Tourism

                                        View case

                                        AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey

                                        By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                        Add to cart popular award extra
                                        Read a related Knowledge article "Lessons in Digital Transformation from the Hotel Industry" by David Dubois.
                                          View case

                                          AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey (French)

                                          By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                          Add to cart extra
                                          The case focuses on AccorHotels’ ambitious digital transformation, aiming to put the customer back at the center of its strategy and operations.

                                            Published 07 Mar 2017

                                            Reference 6241

                                            Length 25 page(s)

                                            Topic Marketing

                                            Region Global

                                            Industry Leisure, Travel and Tourism

                                            View case

                                            AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey (French)

                                            By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                            Add to cart extra
                                            The case focuses on AccorHotels’ ambitious digital transformation, aiming to put the customer back at the center of its strategy and operations.
                                              View case

                                              AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey (Japanese)

                                              By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                              Add to cart extra
                                              The case focuses on AccorHotels’ ambitious digital transformation, aiming to put the customer back at the center of its strategy and operations.

                                                Published 22 Mar 2019

                                                Reference 6241

                                                Length 24 page(s)

                                                Topic Marketing

                                                Region Global

                                                Industry Leisure, Travel and Tourism

                                                View case

                                                AccorHotels and the Digital Transformation: Enriching Experiences through Content Strategies along the Customer Journey (Japanese)

                                                By  David Dubois,  Inyoung Chae,  Joerg Niessing,  Jean Wee
                                                Add to cart extra
                                                The case focuses on AccorHotels’ ambitious digital transformation, aiming to put the customer back at the center of its strategy and operations.
                                                  View case