lisa duke

Lisa Simone Duke

This case looks at the business and cultural transformation at Microsoft under CEO Satya Nadella, who took over in 2014 when the company had fallen prey to political infighting and the dominance of Windows over all else.

Published 19 May 2022

Reference 6393

Topic Leadership & Organisations

Region North America

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ORTA Anadolu, a denim manufacturer based in Turkey that produces jeans for major global brands, is seeking to embrace the movement for a circular economy by redesigning its products and processes. How easy is the task facing director Sedef Uncu? What are the barriers to and enablers for ‘circular’ fashion?

Published 18 May 2022

Reference 6695

Topic Responsibility

Industry Apparel and Fashion

Region Europe

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The case charts the success of Chinese hot pot restaurant chain, Haidilao, from humble beginnings to international expansion, with a focus on how an emotion-based culture is created and sustained to deliver high performance. Chinese hot pot – a blend of meat and vegetables - is boiled by customers in a broth and eaten with a variety of sauces.

Published 21 Mar 2022

Reference 6730

Topic Leadership & Organisations

Industry Food and Beverages Production

Region Asia

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In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.

Published 26 Jan 2022

Reference 6686

Topic Strategy

Industry Maritime

Region Europe

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What does it take to build the infrastructure to recycle plastic bottles that is economically viable? The case looks at the economics of the circular economy, focusing on the development of a business case for a beverage producer to create a closed-loop PET bottle recycling facility on the island of Malta.

Published 06 Jul 2021

Reference 6673

Topic Responsibility

Industry Retail

Region Europe

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In June 2017, Barry Callebaut, the largest B2B cocoa and chocolate company in the world renewed its revolving credit facility (RCF) introducing a novel feature suggested by the Dutch bank ING: the margin on the RCF would be tied to the company’s ESG score from Sustainalytics, a leading sustainability agency, as a way to “make sustainability truly pay”.

Published 13 Oct 2020

Reference 6539

Topic Economics & Finance

Region Europe

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Without action on sustainability, the supply of cocoa beans – and hence chocolate - cannot be maintained. Barry Callebaut (BC), the world’s largest B2B cocoa and chocolate company, has gone from taking little interest in “sustainable cocoa production” to embracing it fully.

Published 01 Jun 2020

Reference 6512

Topic Responsibility

Region Africa

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The case charts the creation and development of ObEN, a Los Angeles start-up that offers two kinds of personal artificial intelligence avatars – consumer avatars that can be created by individuals on their smartphones, and avatars that recreate a celebrity persona (requiring more data).

Published 19 Mar 2020

Reference 6562

Topic Strategy

Industry Computer Software

Region North America

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The case follows Mina Radharkrishnan’s career as a product manager and product executive in various digital environments. She launches her own start-up in 2016 and reflects on the lessons she has primarily learned at Uber, and earlier on at Google, Goldman Sachs, and ModCloth.

Published 26 Jul 2019

Reference 6420

Topic Leadership & Organisations

Region North America

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This case puts participants in the shoes of the directors of Barry Callebaut (BC), a cocoa-sourcing and chocolate manufacturing company. Chairman Andreas Jacobs is passionate about cocoa sustainability in West Africa – ensuring the cocoa crop (endangered by poor farming and climate change) and the farmers who grow it will survive and thrive.

Published 26 Jul 2019

Reference 6440

Topic Responsibility

Industry Food and Beverages Production

Region Africa

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In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.

Published 26 Jan 2022

Reference 6686

Topic Strategy

Industry Maritime

Region Europe

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The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

Published 24 Feb 2016

Reference 6169

Topic Strategy

Industry Telecommunications Wireless

Region Global

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