Stephen E. Chick

Professor of Technology and Operations Management
The case describes the journey of Access Afya, which was founded in 2012 with a mission to provide access to affordable, high-quality health care for unserved communities in Kenya through a hybrid offering (digital and physical facilities) – its own clinics, Curafa™ franchise health centres (in urban and peri-urban areas), and mDaktari, its online clinic.

Published 23 May 2024

Reference 6873

Topic Strategy

Industry Health, Wellness and Fitness Hospital & Health Care

Region Africa

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New technological developments in biotechnology are creating new opportunities for less centralized production and distribution of biological medicines, including vaccines. This case explores how innovative small-scale production technologies in biotech enable more flexible production of vaccines and other biologic medicines in low- or middle-income countries (LMICs) and neighboring countries.

Published 26 Jan 2024

Reference 6850

Topic Operations

Industry Biotechnology

Region Africa

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The case describes an entrepreneur’s foray into the complex world of carbon credit markets. His venture, Carbon27, designed an IOT prototype that could be attached to solar panels, and a software platform to enable homeowners (as well as commercial firms) to generate carbon credits and facilitate entry into the carbon markets.

Published 30 Oct 2023

Reference 6842

Topic Entrepreneurship

Industry Renewables & Environment

Region Middle-East

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mySugr is a mobile health startup which allows us to explore several interlinked trends. One trend is the proliferation of health related applications, and an understanding of factors which seem to be related to success in the digital health space.

Published 18 Oct 2022

Reference 6204

Topic Entrepreneurship

Industry Medical Devices

Region Global

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MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public hospitals and local NGOs, by providing low-cost foot braces, training, advocacy, awareness-raising and financial and operational support. It aims to treat 100,000 children by 2024 across 70 countries – half of them middle-income countries.

Published 01 Jul 2022

Reference 6656

Topic Responsibility

Industry Hospital & Health Care

Region Asia

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In 2018, the government of Kenya launched a pilot universal health coverage (UHC) programme in 4 of its 47 counties, enabling access to health services for millions of people. UHC will be scaled up across the country based on learnings from the pilot, and reforms will be made to the national hospital insurance fund in order to establish a mandatory universal health coverage scheme.

Published 08 Oct 2021

Reference 6631

Topic Operations

Industry Hospital & Health Care

Region Africa

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Unilabs offers diagnostic services to hospitals and health systems (B2B) and individual patients (B2C). Portugal, one of Unilabs’ 15 markets, is at the forefront of the company’s efforts to use analytics as part of its transformation to a data-driven organization.

Published 18 Mar 2021

Reference 6609

Topic Operations

Industry Health, Wellness and Fitness

Region Europe

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Meddo is a healthcare service delivery innovation in India that simplifies the patient journey through outpatient services, lab tests, and medicines management. It was born out of a collaboration between a medical doctor who cofounded a hospital chain, and an entrepreneur who had led a major food-delivery service.

Published 17 Mar 2021

Reference 6628

Topic Operations

Industry Health, Wellness and Fitness

Region Asia

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Unjani Clinics NPC, a non-profit organization which has a goal of improving access to primary healthcare in South Africa, has grown exponentially from six pilot clinics to 54 clinics nationwide.

Published 24 Jan 2020

Reference 6445

Topic Strategy

Industry Hospital & Health Care

Region Africa

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In 2013, Eastern Health Alliance (EHA) launched the Neighbours for Active Living programme to reduce hospital readmissions among seniors in eastern Singapore. At its core, ‘Neighbours’ addressed the health care and social needs of high-risk residents within their homes, while building social support systems around them through community outreach.

Published 27 Nov 2017

Reference 6336

Topic Operations

Industry Biotechnology

Region Asia

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Production and Operations Management, Health Care, Service Operations, Stochastic Simulation, Bayesian Inference, Risk and Uncertainty, Mathematical Modeling