lisa duke

Lisa Simone Duke

Walking the Path of Expansion: MiracleFeet's Journey toward a Global Footprint

By  Stephen E. Chick,  Ilze Kivleniece,  Ithai Stern,  Lisa Simone Duke,  Ridhima Aggarwal
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MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public hospitals and local NGOs, by providing low-cost foot braces, training, advocacy, awareness-raising and financial and operational support. It aims to treat 100,000 children by 2024 across 70 countries – half of them middle-income countries.

    Published 01 Jul 2022

    Reference 6656

    Topic Responsibility

    Industry Hospital & Health Care

    Region Asia

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    Walking the Path of Expansion: MiracleFeet's Journey toward a Global Footprint

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    MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public hospitals and local NGOs, by providing low-cost foot braces, training, advocacy, awareness-raising and financial and operational support. It aims to treat 100,000 children by 2024 across 70 countries – half of them middle-income countries.
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      Enhancing Innovation Through Organisational Learning and a Culture of Empathy: Microsoft under CEO Satya Nadella

      By  Quy Huy,  Lisa Simone Duke
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      This case looks at the business and cultural transformation at Microsoft under CEO Satya Nadella, who took over in 2014 when the company had fallen prey to political infighting and the dominance of Windows over all else.

        Published 19 May 2022

        Reference 6393

        Topic Leadership & Organisations

        Region North America

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        Enhancing Innovation Through Organisational Learning and a Culture of Empathy: Microsoft under CEO Satya Nadella

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        This case looks at the business and cultural transformation at Microsoft under CEO Satya Nadella, who took over in 2014 when the company had fallen prey to political infighting and the dominance of Windows over all else.
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          Clean Jeans: Reinventing Blue Jeans at ORTA Anadolu

          By  Atalay Atasu,  Luk Van Wassenhove,  Lisa Simone Duke
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          ORTA Anadolu, a denim manufacturer based in Turkey that produces jeans for major global brands, is seeking to embrace the movement for a circular economy by redesigning its products and processes. How easy is the task facing director Sedef Uncu? What are the barriers to and enablers for ‘circular’ fashion?

            Published 18 May 2022

            Reference 6695

            Topic Responsibility

            Industry Apparel and Fashion

            Region Europe

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            Clean Jeans: Reinventing Blue Jeans at ORTA Anadolu

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            ORTA Anadolu, a denim manufacturer based in Turkey that produces jeans for major global brands, is seeking to embrace the movement for a circular economy by redesigning its products and processes. How easy is the task facing director Sedef Uncu? What are the barriers to and enablers for ‘circular’ fashion?
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              Haidilao: Creating and Sustaining an Emotional Culture for High Performance

              By  Quy Huy,  Lisa Simone Duke
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              The case charts the success of Chinese hot pot restaurant chain, Haidilao, from humble beginnings to international expansion, with a focus on how an emotion-based culture is created and sustained to deliver high performance. Chinese hot pot – a blend of meat and vegetables - is boiled by customers in a broth and eaten with a variety of sauces.

                Published 21 Mar 2022

                Reference 6730

                Topic Leadership & Organisations

                Industry Food and Beverages Production

                Region Asia

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                Haidilao: Creating and Sustaining an Emotional Culture for High Performance

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                The case charts the success of Chinese hot pot restaurant chain, Haidilao, from humble beginnings to international expansion, with a focus on how an emotion-based culture is created and sustained to deliver high performance. Chinese hot pot – a blend of meat and vegetables - is boiled by customers in a broth and eaten with a variety of sauces.
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                  Developing a Sustainable Ecosystem Community: The Port of Antwerp

                  By  Gabriel Szulanski,  Lisa Simone Duke
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                  In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.

                    Published 26 Jan 2022

                    Reference 6686

                    Topic Strategy

                    Industry Maritime

                    Region Europe

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                    Developing a Sustainable Ecosystem Community: The Port of Antwerp

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                    In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.
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                      Closed Loop PET Recycling in Malta: The Economics of Circularity

                      By  Atalay Atasu,  Luk Van Wassenhove,  Lisa Simone Duke
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                      What does it take to build the infrastructure to recycle plastic bottles that is economically viable? The case looks at the economics of the circular economy, focusing on the development of a business case for a beverage producer to create a closed-loop PET bottle recycling facility on the island of Malta.

                        Published 06 Jul 2021

                        Reference 6673

                        Topic Responsibility

                        Industry Retail

                        Region Europe

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                        Closed Loop PET Recycling in Malta: The Economics of Circularity

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                        What does it take to build the infrastructure to recycle plastic bottles that is economically viable? The case looks at the economics of the circular economy, focusing on the development of a business case for a beverage producer to create a closed-loop PET bottle recycling facility on the island of Malta.
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                          Does Sustainability Pay? Barry Callebaut's Sustainability Improvement Loan

                          By  Lucie Tepla,  Lisa Simone Duke
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                          In June 2017, Barry Callebaut, the largest B2B cocoa and chocolate company in the world renewed its revolving credit facility (RCF) introducing a novel feature suggested by the Dutch bank ING: the margin on the RCF would be tied to the company’s ESG score from Sustainalytics, a leading sustainability agency, as a way to “make sustainability truly pay”.

                            Published 13 Oct 2020

                            Reference 6539

                            Topic Economics & Finance

                            Region Europe

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                            Does Sustainability Pay? Barry Callebaut's Sustainability Improvement Loan

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                            In June 2017, Barry Callebaut, the largest B2B cocoa and chocolate company in the world renewed its revolving credit facility (RCF) introducing a novel feature suggested by the Dutch bank ING: the margin on the RCF would be tied to the company’s ESG score from Sustainalytics, a leading sustainability agency, as a way to “make sustainability truly pay”.
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                              Barry Callebaut: Forever Chocolate

                              By  N. Craig Smith,  Lisa Simone Duke
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                              Without action on sustainability, the supply of cocoa beans – and hence chocolate - cannot be maintained. Barry Callebaut (BC), the world’s largest B2B cocoa and chocolate company, has gone from taking little interest in “sustainable cocoa production” to embracing it fully.

                                Published 01 Jun 2020

                                Reference 6512

                                Topic Responsibility

                                Region Africa

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                                Barry Callebaut: Forever Chocolate

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                                Without action on sustainability, the supply of cocoa beans – and hence chocolate - cannot be maintained. Barry Callebaut (BC), the world’s largest B2B cocoa and chocolate company, has gone from taking little interest in “sustainable cocoa production” to embracing it fully.
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                                  ObEN PAI: Building a World of Personal AI Avatars

                                  By  Peter Zemsky,  Pavel Kireyev,  Lisa Simone Duke
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                                  The case charts the creation and development of ObEN, a Los Angeles start-up that offers two kinds of personal artificial intelligence avatars – consumer avatars that can be created by individuals on their smartphones, and avatars that recreate a celebrity persona (requiring more data).

                                    Published 19 Mar 2020

                                    Reference 6562

                                    Topic Strategy

                                    Industry Computer Software

                                    Region North America

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                                    ObEN PAI: Building a World of Personal AI Avatars

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                                    The case charts the creation and development of ObEN, a Los Angeles start-up that offers two kinds of personal artificial intelligence avatars – consumer avatars that can be created by individuals on their smartphones, and avatars that recreate a celebrity persona (requiring more data).
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                                      Building Uber's Product: The Human Challenge of Product Management

                                      By  Noah Askin,  Lisa Simone Duke
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                                      The case follows Mina Radharkrishnan’s career as a product manager and product executive in various digital environments. She launches her own start-up in 2016 and reflects on the lessons she has primarily learned at Uber, and earlier on at Google, Goldman Sachs, and ModCloth.

                                        Published 26 Jul 2019

                                        Reference 6420

                                        Topic Leadership & Organisations

                                        Region North America

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                                        Building Uber's Product: The Human Challenge of Product Management

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                                        The case follows Mina Radharkrishnan’s career as a product manager and product executive in various digital environments. She launches her own start-up in 2016 and reflects on the lessons she has primarily learned at Uber, and earlier on at Google, Goldman Sachs, and ModCloth.
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                                          Fairphone 3: Commercializing Radical Sustainability

                                          By  N. Craig Smith,  Lisa Simone Duke
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                                          The mobile phone industry is notorious for its lack of sustainability. Fairphone started as a campaign to draw attention to ‘conflict minerals’ and the plight of tantalum miners. It became a social enterprise by launching its first ‘fair phone’, the FP1, with conflict-free tantalum.

                                            Published 20 Dec 2022

                                            Reference 6585

                                            Topic Responsibility

                                            Industry Telecommunications

                                            Region Europe

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                                            Fairphone 3: Commercializing Radical Sustainability

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                                            The mobile phone industry is notorious for its lack of sustainability. Fairphone started as a campaign to draw attention to ‘conflict minerals’ and the plight of tantalum miners. It became a social enterprise by launching its first ‘fair phone’, the FP1, with conflict-free tantalum.
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                                              Developing a Sustainable Ecosystem Community: The Port of Antwerp

                                              By  Gabriel Szulanski,  Lisa Simone Duke
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                                              In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.

                                                Published 26 Jan 2022

                                                Reference 6686

                                                Topic Strategy

                                                Industry Maritime

                                                Region Europe

                                                View case

                                                Developing a Sustainable Ecosystem Community: The Port of Antwerp

                                                Add to cart extra
                                                In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.
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                                                  Alcatel, Lucent…Nokia: On the Road from 3 to 1 - The Leadership Challenges of Strategic Change

                                                  By  Charles Galunic,  Javier Gimeno,  Lisa Simone Duke
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                                                  The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

                                                    Published 24 Feb 2016

                                                    Reference 6169

                                                    Topic Strategy

                                                    Industry Telecommunications,  Wireless

                                                    Region Global

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                                                    Alcatel, Lucent…Nokia: On the Road from 3 to 1 - The Leadership Challenges of Strategic Change

                                                    Add to cart extra
                                                    The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.
                                                      View case