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Luk Van Wassenhove

Emeritus Professor of Technology and Operations Management
Email [email protected]
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CASE STUDY

Jaguar: The Story of a Ramp-up

By  Luk Van Wassenhove,  Neeraj Kumar,  Ramina Samii
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The case is a follow-up to two companion cases, "Jaguar comes to Halewood: The Story of a Turnaround" and "Supply Chain Design at Jaguar: Bringing "Nirvana" to Halewood".

    Published 16 May 2002

    Reference 4993

    Topic Operations

    Industry Automotive,  Logistics and Supply Chain

    Region Europe

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    Jaguar: The Story of a Ramp-up

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    The case is a follow-up to two companion cases, "Jaguar comes to Halewood: The Story of a Turnaround" and "Supply Chain Design at Jaguar: Bringing "Nirvana" to Halewood".

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      CASE STUDY

      Supply Chain Evolution at HP (A)

      By  James Teboul,  Luk Van Wassenhove,  Enver Yucesan,  Neeraj Kumar
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      The cases (A) & (B) describe the evolution of HP supply chain for its PC business in Europe between years 1992 and 1999 and the different initiatives: build-to-order, vendor-managed inventory, supply hubs, top value, channel assembly program, etc. What should be the next step in this highly competitive environment?

        Published 15 Mar 2002

        Reference 4947

        Topic Operations

        Industry Computer Software

        Region Europe

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        Supply Chain Evolution at HP (A)

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        The cases (A) & (B) describe the evolution of HP supply chain for its PC business in Europe between years 1992 and 1999 and the different initiatives: build-to-order, vendor-managed inventory, supply hubs, top value, channel assembly program, etc. What should be the next step in this highly competitive environment?

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          CASE STUDY

          Supply Chain Evolution at HP (B)

          By  James Teboul,  Luk Van Wassenhove,  Enver Yucesan
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          The cases (A) & (B) describe the evolution of HP supply chain for its PC business in Europe between years 1992 and 1999 and the different initiatives: build-to-order, vendor-managed inventory, supply hubs, top value, channel assembly program, etc. What should be the next step in this highly competitive environment.

            Published 15 Mar 2002

            Reference 4947

            Topic Operations

            Industry Computer Software

            Region Europe

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            Supply Chain Evolution at HP (B)

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            The cases (A) & (B) describe the evolution of HP supply chain for its PC business in Europe between years 1992 and 1999 and the different initiatives: build-to-order, vendor-managed inventory, supply hubs, top value, channel assembly program, etc. What should be the next step in this highly competitive environment.

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              CASE STUDY

              Supply Chain Evolution at HP: Outsourcing PC Assembly (C)

              By  James Teboul,  Luk Van Wassenhove,  Enver Yucesan
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              Case (C) deals with HP strategy of outsourcing production to SCI, a contract manufacturer.

                Published 15 Mar 2002

                Reference 4947

                Topic Operations

                Industry Computer Software

                Region Europe

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                Supply Chain Evolution at HP: Outsourcing PC Assembly (C)

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                Case (C) deals with HP strategy of outsourcing production to SCI, a contract manufacturer.

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                  CASE STUDY

                  Music on the Internet: Transformation of the Industry by Sony, Amazon.com, MP3.com and Napster

                  By  Soumitra Dutta,  Luk Van Wassenhove
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                  The Internet has transformed the rules of the music industry. It has impacted the distribution system and raises legal and ethical issues regarding the protection of intellectual property. The case describes the transformation being brought about by the combined change forces of technology and consumer needs.

                    Published 01 Jan 2001

                    Reference 4924

                    Topic Operations

                    Industry Entertainment,  E-Commerce,  Music

                    Region Global

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                    Music on the Internet: Transformation of the Industry by Sony, Amazon.com, MP3.com and Napster

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                    The Internet has transformed the rules of the music industry. It has impacted the distribution system and raises legal and ethical issues regarding the protection of intellectual property. The case describes the transformation being brought about by the combined change forces of technology and consumer needs.

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                      CASE STUDY

                      Do I Hear 5 Million Euros? The Story of a Reverse Auction: Econia.com and Scotts (A)

                      By  Luk Van Wassenhove
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                      The A-case describes the first experience of a company with reverse auctions for purchasing. Although quite a few things go wrong, the auction is a success.

                        Published 01 Jan 2001

                        Reference 4939

                        Topic Operations

                        Industry Information Technology and Services

                        Region Europe

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                        Do I Hear 5 Million Euros? The Story of a Reverse Auction: Econia.com and Scotts (A)

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                        The A-case describes the first experience of a company with reverse auctions for purchasing. Although quite a few things go wrong, the auction is a success.

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                          CASE STUDY

                          Do I Hear 5 Million Euros? The Story of a Reverse Auction: Econia.com and Scotts (B)

                          By  Luk Van Wassenhove
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                          The B-case describes the second auction and illustrates how the company has learned from its mistakes, even though new mistakes are made and much remains to be improved.

                            Published 01 Jan 2001

                            Reference 4939

                            Topic Operations

                            Industry Information Technology and Services

                            Region Europe

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                            Do I Hear 5 Million Euros? The Story of a Reverse Auction: Econia.com and Scotts (B)

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                            The B-case describes the second auction and illustrates how the company has learned from its mistakes, even though new mistakes are made and much remains to be improved.

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                              CASE STUDY

                              Friends Provident: A Balanced Scorecard for IT Performance Management (B)

                              By  Soumitra Dutta,  Jean-François Manzoni,  Luk Van Wassenhove
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                              This case is a supplement to Case A (same title as this case) and describes some of the changes that occurred in the balanced scorecard for IT within Friends Provident in the years following the time period of Case A (1999-2000).

                                Published 01 Jan 2001

                                Reference 4878

                                Topic Operations

                                Industry Insurance

                                Region Europe

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                                Friends Provident: A Balanced Scorecard for IT Performance Management (B)

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                                This case is a supplement to Case A (same title as this case) and describes some of the changes that occurred in the balanced scorecard for IT within Friends Provident in the years following the time period of Case A (1999-2000).

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                                  CASE STUDY

                                  Xerox: Building a Corporate Focus on Knowledge (Spanish)

                                  By  Soumitra Dutta,  Luk Van Wassenhove
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                                  Managers now know that knowledge is an organization’s most vital competitive asset. But most are still struggling with practicalities. How can knowledge be leveraged into marketplace success in any organization? A new economy is emerging built on knowledge and innovation.

                                    Published 12 Jun 2000

                                    Reference 4891

                                    Topic Operations

                                    Industry Computer Software

                                    Region North America

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                                    Xerox: Building a Corporate Focus on Knowledge (Spanish)

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                                    Managers now know that knowledge is an organization’s most vital competitive asset. But most are still struggling with practicalities. How can knowledge be leveraged into marketplace success in any organization? A new economy is emerging built on knowledge and innovation.

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                                      CASE STUDY

                                      Xerox: Building a Corporate Focus on Knowledge

                                      By  Soumitra Dutta,  Luk Van Wassenhove,  Beatrix Biren
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                                      Managers now know that knowledge is an organization's most vital competitive asset. But most are still struggling with practicalities. How can knowledge be leveraged into marketplace success in any organization? A new economy is emerging built on knowledge and innovation.

                                        Published 08 Jan 2000

                                        Reference 4891

                                        Topic Operations

                                        Industry Computer Software

                                        Region North America

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                                        Xerox: Building a Corporate Focus on Knowledge

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                                        Managers now know that knowledge is an organization's most vital competitive asset. But most are still struggling with practicalities. How can knowledge be leveraged into marketplace success in any organization? A new economy is emerging built on knowledge and innovation.

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                                          CASE STUDY

                                          Tony's Chocolonely: The Road to 100% Slave-Free Chocolate?

                                          By  Luk Van Wassenhove,  Viktor Pot
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                                          As late as 2020, the supply chain of the global chocolate industry was characterized by modern slavery and child labour, poverty, dire living conditions and deforestation. While players in the cocoa industry had launched certification and in-house sustainability programmes, experts claimed that these have had limited impact.

                                            Published 07 Jun 2021

                                            Reference 6616

                                            Topic Responsibility

                                            Region Global

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                                            Tony's Chocolonely: The Road to 100% Slave-Free Chocolate?

                                            Add to Cart popular extra

                                            As late as 2020, the supply chain of the global chocolate industry was characterized by modern slavery and child labour, poverty, dire living conditions and deforestation. While players in the cocoa industry had launched certification and in-house sustainability programmes, experts claimed that these have had limited impact.

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                                              CASE STUDY

                                              Are Chocolate Eaters Really SDG Smart?

                                              By  Luk Van Wassenhove,  Viktor Pot,  Sarah Dewilde,  Thomas Breugem
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                                              Since its inception in 2015, the 2030 Agenda for the UN Sustainable Development Goals (SDG) has provided a blueprint for shared prosperity in a sustainable world — a world where all people live productive, vibrant, and peaceful lives on a healthy planet. With less than a decade to go, we need to ask if we are laying the right foundation to achieve the SDGs. How “SDG-smart” are we?

                                                Published 27 May 2021

                                                Reference 6604

                                                Topic Responsibility

                                                Industry Consumer Goods,  Food and Beverages Production

                                                Region Global

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                                                Are Chocolate Eaters Really SDG Smart?

                                                Add to Cart popular extra

                                                Since its inception in 2015, the 2030 Agenda for the UN Sustainable Development Goals (SDG) has provided a blueprint for shared prosperity in a sustainable world — a world where all people live productive, vibrant, and peaceful lives on a healthy planet. With less than a decade to go, we need to ask if we are laying the right foundation to achieve the SDGs. How “SDG-smart” are we?

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                                                  CASE STUDY

                                                  EMMA Safety Footwear (A): Designing a Circular Shoe

                                                  By  Andre Calmon,  Luk Van Wassenhove,  Anne-Marie Carrick,  Anne Nai-tien Huang
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                                                  Tom Hermans, CEO of EMMA Safety Footwear, is excited about the idea of developing the world’s first circular safety shoe – one that adheres to the cradle-to-cradle design principles. This could be a transformational strategy, differentiating EMMA from the crowded safety shoe market in Europe and extending a long tradition of social responsibility since its establishment in 1931.

                                                    Published 09 Mar 2021

                                                    Reference 6501

                                                    Topic Responsibility

                                                    Region Europe

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                                                    EMMA Safety Footwear (A): Designing a Circular Shoe

                                                    Add to Cart popular extra

                                                    Tom Hermans, CEO of EMMA Safety Footwear, is excited about the idea of developing the world’s first circular safety shoe – one that adheres to the cradle-to-cradle design principles. This could be a transformational strategy, differentiating EMMA from the crowded safety shoe market in Europe and extending a long tradition of social responsibility since its establishment in 1931.

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                                                      CASE STUDY

                                                      Humanitarian Agility in Action (A): The 2015 Yemen Crisis

                                                      By  Luk Van Wassenhove,  Charles Delagarde,  Joachim Mikalsen
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                                                      Agility is often mentioned but seldom defined or clearly illustrated. This case discusses UNICEF’s response to the sudden disruption of its aid supply chain to Yemen after the bombing started in 2015. It illustrates how a forwarding hub was quickly established in Djibouti and dhow vessels were used to reach small Yemeni ports from there.

                                                        Published 15 Dec 2017

                                                        Reference 6315

                                                        Topic Operations

                                                        Industry Facilities Services,  Hospital & Health Care,  Logistics and Supply Chain

                                                        Region Middle-East

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                                                        Humanitarian Agility in Action (A): The 2015 Yemen Crisis

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                                                        Agility is often mentioned but seldom defined or clearly illustrated. This case discusses UNICEF’s response to the sudden disruption of its aid supply chain to Yemen after the bombing started in 2015. It illustrates how a forwarding hub was quickly established in Djibouti and dhow vessels were used to reach small Yemeni ports from there.

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                                                          CASE STUDY

                                                          Max Foundation (A): Saving Children’s Lives Through Business Model Innovation

                                                          By  Martijn Thierry,  Luk Van Wassenhove
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                                                          Case A describes how a couple who lost a child create a social venture - the Max Foundation - by applying sound business principles to maximize the impact per-euro-spent. Case B discusses the growth challenges facing the organisation today.

                                                            Published 31 Aug 2011

                                                            Reference 5788

                                                            Topic Responsibility

                                                            Industry Education Management

                                                            Region Asia

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                                                            Max Foundation (A): Saving Children’s Lives Through Business Model Innovation

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                                                            Case A describes how a couple who lost a child create a social venture - the Max Foundation - by applying sound business principles to maximize the impact per-euro-spent. Case B discusses the growth challenges facing the organisation today.

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                                                              CASE STUDY

                                                              Safety in Numbers: Reducing Road Risk with Danida’s Multi-sector Partnership

                                                              By  Luk Van Wassenhove,  Aline Gatignon
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                                                              The Fleet Safety project was developed in response to the needs of the members of the Fleet Forum, an informal collaborating body and independent knowledge centre for fleet management in the humanitarian sector.

                                                                Published 27 Mar 2009

                                                                Reference 5589

                                                                Topic Operations

                                                                Region Global

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                                                                Safety in Numbers: Reducing Road Risk with Danida’s Multi-sector Partnership

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                                                                The Fleet Safety project was developed in response to the needs of the members of the Fleet Forum, an informal collaborating body and independent knowledge centre for fleet management in the humanitarian sector.

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                                                                  Circular Economy and Closed-loop Supply Chains, Business Models for Sustainable Operations, Humanitarian and Health Supply Chains, Corporate Social Alliances