Lisa Duke

Lisa Simone Duke

This case puts participants in the shoes of the directors of Barry Callebaut (BC), a cocoa-sourcing and chocolate manufacturing company. Chairman Andreas Jacobs is passionate about cocoa sustainability in West Africa – ensuring the cocoa crop (endangered by poor farming and climate change) and the farmers who grow it will survive and thrive.

Published 26 Jul 2019

Reference 6440

Topic Responsibility

Industry Food and Beverages Production

Region Africa

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This case puts participants in the shoes of the directors of Barry Callebaut (BC), a cocoa-sourcing and chocolate manufacturing company. Chairman Andreas Jacobs is passionate about cocoa sustainability in West Africa – ensuring the cocoa crop (endangered by poor farming and climate change) and the farmers who grow it will survive and thrive.

Published 26 Jul 2019

Reference 6440

Topic Responsibility

Industry Food and Beverages Production

Region Africa

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Published 21 Feb 2019

Reference 6427

Topic Marketing

Industry Leisure, Travel and Tourism

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Longfor, a real estate company in China, treats every customer as an individual with distinctive tastes, preferences and needs; the homes it designs emphasize aesthetics, comfort, landscaping and lifestyle in a holistic way. Likewise, its organizational culture emphasizes equality and professionalism in a country where hierarchy and deference to authority are the norm.

Published 30 Oct 2017

Reference 6179

Topic Strategy

Industry Real Estate

Region Asia

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The case examines the downward spiral of Nokia, the mobile technology giant that once conquered the world, seen from the perspective of ‘insiders’ – based on interviews with Nokia executives at top and middle management level.

Published 26 Sep 2016

Reference 6160

Topic Leadership & Organisations

Industry Telecommunications

Region Global

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The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

Published 24 Feb 2016

Reference 6169

Topic Strategy

Industry Telecommunications Wireless

Region Global

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BP CEO Tony Hayward (UK) faced intense public scrutiny from many different constituencies in the US in the wake of the oil spill in the Gulf of Mexico. The case focuses on how his words and actions were perceived by the US media and government, and how these perceptions had critical business and personal outcomes.

Published 01 Apr 2015

Reference 5816

Topic Strategy

Region Global

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The case describes the spectacular rise of UBS in the period 2000-2008 and its decline in the aftermath of the global financial crisis. CEO Ospel led an ambitious growth strategy, abandoning UBS's traditional risk-averse culture in favour of a more risk-taking form of investment banking in the USA.

Published 23 Feb 2015

Reference 5834

Topic Strategy

Industry Banking

Region Europe

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This case allows a rich and nuanced discussion of the various leadership dimensions of Steve Jobs, CEO of Apple Computers, who was widely regarded as a visionary leader but could be harsh with people working around him. The case raises the strategic question of profit sustainability and organizational resilience. Could Apple thrive as a creative company without Jobs?

Published 26 Aug 2013

Reference 6010

Topic Strategy

Industry Information Technology and Services

Region North America

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BP CEO Tony Hayward (UK) faced intense public scrutiny from many different constituencies in the US in the wake of the oil spill in the Gulf of Mexico. The case focuses on how his words and actions were perceived by the US media and government, and how these perceptions had critical business and personal outcomes.

Published 28 Sep 2011

Reference 5816

Topic Strategy

Region Global

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The mobile phone industry is notorious for its lack of sustainability. Fairphone started as a
campaign to draw attention to ‘conflict minerals’ and the plight of tantalum miners. It
became a social enterprise by launching its first ‘fair phone’, the FP1, with conflict-free
tantalum. The FP2 was more broadly sustainable, with a five-year lifespan, replaceable

Published 20 Dec 2022

Reference 6585

Topic Responsibility

Industry Telecommunications

Region Europe

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In 2017 the Port of Antwerp is capacity constrained. Capacity will improve dramatically in 2028 with the construction of a new terminal. However, in the meantime, a variety of issues make the problem acute and critical for the competitiveness of the port, as otherwise clients migrate to other ports and use other means to reach inland Europe.

Published 26 Jan 2022

Reference 6686

Topic Strategy

Industry Maritime

Region Europe

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The telecommunications manufacturing industry has seen massive consolidation in the past 10 years. This is the story of how two major telecom providers, Alcatel and Lucent, merged and positioned themselves for the future. It focuses on the leadership challenges of the final years, just before the company was sold.

Published 24 Feb 2016

Reference 6169

Topic Strategy

Industry Telecommunications Wireless

Region Global

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