Luk-Van Wassenhove-12889_150.jpg

Luk Van Wassenhove

Emeritus Professor of Technology and Operations Management

The UN is a typical example of a global organization with a complex politicized and "siloed" structure. How does one make the parts collaborate? How does one effect change and performance improvement when one does not have formal authority?

Published 10 Jan 2006

Reference 5379

Topic Strategy

Industry Non-Profit Organization Management

Region Other Regions

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Fleet Management is the second largest spending in the humanitarian sector, preceded by staffing. Aware of the fact and concerned for the increased need for efficiency, a group of humanitarian professionals manage to raise awareness in their community and bring to the discussion table the members of the different organizations concerned.

Published 09 Jan 2006

Reference 5361

Topic Operations

Industry Logistics and Supply Chain Transportation/Trucking/Railroad

Region Global

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The case covers the first deployment of a specialized structure, the United Nations Joint Logistics Centre (UNJLC) Fuel Cell in the context of the 2003 Iraq crisis. It describes the operations and achievements of the Fuel Cell, a structure that addressed the serious logistics 'orphan issues' of fuels availability and sourcing for the whole humanitarian community.

Published 07 Jun 2005

Reference 5290

Topic Operations

Industry Logistics and Supply Chain Non-Profit Organization Management

Region Middle-East

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Based on a series of deployments (Mozambique-Sudan) the case narrates some of the lessons learned and challenges faced by the United Nations Joint Logistics Center (UNJLC) is using Information Management to reinforce and enact their mandate of interagency coordination in complex crises.

Published 05 Feb 2005

Reference 5278

Topic Operations

Industry Logistics and Supply Chain Non-Profit Organization Management

Region Global

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In a maturing market, HP’s attention moved from Return on Sales to Return on Net Assets. Mismatches between demand and supply, aggrevated by a long supply chain, were a burden on profit. HP realized that conventional logistics costs (warehousing, inventories, transport) were only the tip of the iceberg.

Published 07 Jan 2005

Reference 5192

Topic Operations

Industry Information Technology and Services

Region Global

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The cases (A) & (B) describe the evolution of HP supply chain for its PC business in Europe between years 1992 and 1999 and the different initiatives: build-to-order, vendor-managed inventory, supply hubs, top value, channel assembly program, etc. What should be the next step in this highly competitive environment.

Published 30 Oct 2004

Reference 4947

Topic Operations

Industry Computer Software

Region Europe

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In a maturing market, HP’s attention moved from Return on Sales to Return on Net Assets. Mismatches between demand and supply, aggrevated by a long supply chain, were a burden on profit. HP realized that conventional logistics costs (warehousing, inventories, transport) were only the tip of the iceberg.

Published 16 Jun 2004

Reference 5192

Topic Operations

Industry Information Technology and Services

Region Global

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This case covers the institutionalization process as well as the evolution in scope of the United Nations Joint Logistics Centre (UNJLC). It describes the relationship between the facility and the stakeholders namely the donor community, the host institution (WFP) and humanitarian organizations within and outside the UN system.

Published 12 Jan 2004

Reference 5213

Topic Strategy

Industry Logistics and Supply Chain

Region Global

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The case explains the nature of the new European directive on Waste Electrical and Electronic Equipment and its challenges/weaknesses. It explains how the directive will impact all business functions on a large scale. Companies need to understand what this impact will have on their product portfolio and market position in the different countries.

Published 11 Jan 2004

Reference 5211

Topic Strategy

Industry Business Supplies and Equipment Electrical/Electronic Manufacturing

Region Europe

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The case narrates the first year of the Moving the World Program, a public-private CSR-driven partnership between TPG and the UN World Food Program. It describes the five joint initiatives, where the organizations would merger their experience and capabilities in the pursuit of enhanced performance in humanitarian operations worldwide.

Published 07 Jan 2004

Reference 5194

Topic Responsibility

Industry Logistics and Supply Chain Transportation/Trucking/Railroad

Region Global

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As late as 2020, the supply chain of the global chocolate industry was characterized by modern slavery and child labour, poverty, dire living conditions and deforestation. While players in the cocoa industry had launched certification and in-house sustainability programmes, experts claimed that these have had limited impact.

Published 07 Jun 2021

Reference 6616

Topic Responsibility

Region Global

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Since its inception in 2015, the 2030 Agenda for the UN Sustainable Development Goals (SDG) has provided a blueprint for shared prosperity in a sustainable world — a world where all people live productive, vibrant, and peaceful lives on a healthy planet. With less than a decade to go, we need to ask if we are laying the right foundation to achieve the SDGs. How “SDG-smart” are we?

Published 27 May 2021

Reference 6604

Topic Responsibility

Industry Consumer Goods Food and Beverages Production

Region Global

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Tom Hermans, CEO of EMMA Safety Footwear, is excited about the idea of developing the world’s first circular safety shoe – one that adheres to the cradle-to-cradle design principles. This could be a transformational strategy, differentiating EMMA from the crowded safety shoe market in Europe and extending a long tradition of social responsibility since its establishment in 1931.

Published 09 Mar 2021

Reference 6501

Topic Responsibility

Region Europe

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Agility is often mentioned but seldom defined or clearly illustrated. This case discusses UNICEF’s response to the sudden disruption of its aid supply chain to Yemen after the bombing started in 2015. It illustrates how a forwarding hub was quickly established in Djibouti and dhow vessels were used to reach small Yemeni ports from there.

Published 15 Dec 2017

Reference 6315

Topic Operations

Industry Facilities Services Hospital & Health Care Logistics and Supply Chain

Region Middle-East

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Case A describes how a couple who lost a child create a social venture - the Max Foundation - by applying sound business principles to maximize the impact per-euro-spent. Case B discusses the growth challenges facing the organisation today.

Published 31 Aug 2011

Reference 5788

Topic Responsibility

Industry Education Management

Region Asia

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The Fleet Safety project was developed in response to the needs of the members of the Fleet Forum, an informal collaborating body and independent knowledge centre for fleet management in the humanitarian sector.

Published 27 Mar 2009

Reference 5589

Topic Operations

Region Global

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Circular Economy and Closed-loop Supply Chains, Business Models for Sustainable Operations, Humanitarian and Health Supply Chains, Corporate Social Alliances