Ludo Van der Heyden

Emeritus Professor of Technology and Operations Management
The board of directors of a charity has to decide whether to give the acting CFO a permanent appointment. The decision is not a vital one but is so poorly managed that it leads to a blowout between the board members, such that the charity ultimately has to be wound up. The case thus illustrates the vital importance of maintaining positive dynamics among board members.

Published 25 Mar 2019

Reference 5699

Topic Leadership & Organisations

Region Europe

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The case charts the history of MöllerGroup, a longstanding family business in Germany, which designs, manufactures and markets components for the global automotive industry and construction parts for industrial applications. It makes functional parts for mechanical engineering, automotive technology and other sectors.

Published 22 Jul 2016

Reference 5645

Topic Family Business

Industry Plastics Mechanical or Industrial Engineering Construction

Region Europe

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The case presents describes the tumultuous leadership of Carly Fiorina at HP, from her nomination as CEO, then chair, and early attempts at strategic change (a move to buy PwC Consulting) to a major acquisition (Compaq) and ultimately her removal by a board coup. At the time she was fired (and replaced by Mark Hurd from NCR) the share price was rising and results were coming through.

Published 27 May 2016

Reference 6075

Topic Strategy

Industry Information Technology and Services

Region North America

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This case describes the tragedy that occurred on Everest in 1996 - when teams led by highly-skilled guides got caught in a terrible storm, causing the death of the team leaders and several of the client climbers. It delves into the factors that help teams survive when they encounter turbulence, and why others in similar circumstances meet tragedy.

Published 23 Sep 2015

Reference 5519

Topic Entrepreneurship

Region Asia

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The case documents the epic race to the South Pole, with Amundsen, Scott and Shackleton competing to conquer what was considered the "last frontier on earth for explorers to discover." It allows for a comparison of three very different 'project managers', each with their own leadership styles, battling it out in the same hostile setting.

Published 24 Feb 2014

Reference 5701

Topic Operations

Region Europe

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This case describes the tragedy that occurred on Everest in 1996 - when teams led by highly-skilled guides got caught in a terrible storm, causing the death of the team leaders and several of the client climbers. It delves into the factors that help teams survive when they encounter turbulence, and why others in similar circumstances meet tragedy.

Published 28 Sep 2011

Reference 5519

Topic Entrepreneurship

Industry Sporting Goods Entertainment

Region Asia

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The Open Seamless Alliance is a collaboration initiative set up by Mobistar, a partly-owned subsidiary of France Telecom to administer and federate roaming activities (interfaces, pricing, service features, etc) in a club-like open alliance. Members adhere to a fair process of collaboration.

Published 26 Jul 2010

Reference 5655

Topic Strategy

Industry Telecommunications

Region Europe

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One observes that despite the continued application of superior personal strategies and leadership throughout Napoleon's lifetime, success eluded him in the end. A pattern is observed of meteoritic rise in the early stages (victories in the battle of Lodi, Marengo, Austerlitz) and a downfall later (Russian invasion, Waterloo). What is behind this rise and fall?

Published 14 Jan 2010

Reference 4842

Topic Strategy

Region Europe

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Alguém observou que, para além da execução contínua de estratégias pessoais superiores e da liderança exercida por Napoleão ao longo da sua vida, no final, o sucesso acabara por lhe escapar.

Published 31 Oct 2008

Reference 4842

Topic Strategy

Region Europe

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Compaq Computer Corp., like many manufacturers, faces operational choices that strongly influence the cost of capital engaged in inventory, customer response time, and potential product obsolescence. This case describes some key operations strategy choices regarding two types of inventory: operation inventory (e.g., flow) and tactical inventory (e.g., finished goods).

Published 02 Jan 2006

Reference 5317

Topic Operations

Industry Electrical/Electronic Manufacturing

Region Asia

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Fair Process Leadership, Business Model, Communication