Ludo-Van der Heyden-13401_10.jpg

Ludo Van der Heyden

Emeritus Professor of Technology and Operations Management
Compaq Computer Corp., like many manufacturers, faces operational choices that strongly influence the cost of capital engaged in inventory, customer response time, and potential product obsolescence. This case describes some key operations strategy choices regarding two types of inventory: operation inventory (e.g., flow) and tactical inventory (e.g., finished goods).

Published 02 Jan 2006

Reference 5317

Topic Operations

Industry Electrical/Electronic Manufacturing

Region Asia

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Trouble begins in this Tuscany family business as repercussions of traumas suffered by first and second generation family members affect the third generation. The Baldinis had always worked together in their olive groves to produce the finest quality olive oil, but now, old wounds of which younger family members were barely aware, threatened the future of the business.

Published 01 Jul 2005

Reference 5279

Topic Family Business

Region Europe

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This case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.

Published 28 Feb 2005

Reference 4974

Topic Operations

Industry Apparel and Fashion

Region Global

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The case describes the dilemma faced by a young MBA participant, Niraj, regarding the decision to join his family’s business in India. Niraj already spent a few years abroad, and feels some pressure to join the business, while uncertain of his wishes. The case also describes foundation and evolution of business and family relationships.

Published 04 Jan 2003

Reference 5073

Topic Family Business

Region Other Regions

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The case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.

Published 02 Jul 2002

Reference 4974

Topic Operations

Industry Apparel and Fashion

Region Global

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This exercise is designed to introduce students to (Q,R) inventory reorder policies, where Q is the order size and R the reorder point. The exercise is motivated by the issues faced by Caterpillar (CAT) in managing its parts warehouse in Europe.

Published 15 Mar 2002

Reference 4996

Topic Operations

Industry Logistics and Supply Chain

Region Europe

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Laurence & Ralph (L&R) is not a case, per se, but a note on the classical Newsboy Problem. This type of problem is exemplary in capacity or inventory economics. It occurs every time a product needs to be ordered or service capacity needs to be set when demand in the forthcoming sales or service period is uncertain.

Published 15 Mar 2002

Reference 4997

Topic Operations

Industry Retail Investment Management

Region Europe

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El caso fue redactado para mostrar la importancia del diseño de los procesos de negocio como base para la competencia en el sector textil. El caso muestra los magníficos resultados de Zara, el nuevo actor de la moda en España, que ha innovado de tal forma el diseño de procesos que llega a exponer nuevas colecciones en sus tiendas en un tiempo máximo de 5 a 7 días.

Published 12 Jan 2002

Reference 4974

Topic Operations

Industry Apparel and Fashion

Region Global

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The Wendel and CGIP cases tell the story of a business family, the Wendel, over a period of nearly three centuries. The Wendel case (A) describes how the company, founded in 1704, developed over 270 years under the stewardship of the Wendel family, as a major player in the iron and steel industry. It also shows how it overcame a revolution, three wars, and several technical challenges.

Published 01 Nov 1999

Reference 4784

Topic Strategy

Industry Mining & Metals

Region Europe

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The Wendel and CGIP cases tell the story of a business family, the Wendel, over a period of nearly three centuries. The CGIP case (B) shows how Ernest-Antoine Seillière, succeeded in building a strong holding company out of the family’s non-core businesses, left after the steel nationalisation. The case describes several key business decisions and deals, including with other family firms.

Published 01 Nov 1999

Reference 4784

Topic Strategy

Industry Mining & Metals

Region Europe

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Fair Process Leadership, Business Model, Communication