Nicolas Harle

Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry (French)

By  Michael Pich,  Ludo Van der Heyden,  Nicolas Harle
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This case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.

    Published 28 Feb 2005

    Reference 4974

    Topic Operations

    Region Global

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    Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry (French)

    Add to cart extra
    This case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.
      View case

      Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry (Spanish)

      By  Michael Pich,  Ludo Van der Heyden,  Nicolas Harle
      Add to cart extra popular award
      El caso fue redactado para mostrar la importancia del diseño de los procesos de negocio como base para la competencia en el sector textil. El caso muestra los magníficos resultados de Zara, el nuevo actor de la moda en España, que ha innovado de tal forma el diseño de procesos que llega a exponer nuevas colecciones en sus tiendas en un tiempo máximo de 5 a 7 días.

        Published 01 Dec 2002

        Reference 4974

        Topic Operations

        Region Global

        View case

        Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry (Spanish)

        Add to cart extra popular award
        El caso fue redactado para mostrar la importancia del diseño de los procesos de negocio como base para la competencia en el sector textil. El caso muestra los magníficos resultados de Zara, el nuevo actor de la moda en España, que ha innovado de tal forma el diseño de procesos que llega a exponer nuevas colecciones en sus tiendas en un tiempo máximo de 5 a 7 días.
          View case

          Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry

          By  Michael Pich,  Ludo Van der Heyden,  Nicolas Harle
          Add to cart award
          The case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.

            Published 02 Jul 2002

            Reference 4974

            Topic Operations

            Industry Apparel and Fashion

            Region Global

            View case

            Marks & Spencer and Zara: Process Competition in the Textile Apparel Industry

            Add to cart award
            The case was written to illustrate the importance of business process design as a basis for competition in the textile industry. The case illustrates the impressive performance of Zara, the new fashion player from Spain, which has innovated in process design so as to deliver new collections in its stores with a lead-time of 5 to 7 days.
              View case