Soumitra Dutta

Infosys: Leveraging the Global Delivery Model (2004)

By  Soumitra Dutta,  Amit Jain
Add to cart
This case study focuses on Infosys Technologies Ltd., one of the leading software companies in India.

    Published 01 Jan 2004

    Reference 5250

    Topic Strategy

    Region Global

    View case

    Infosys: Leveraging the Global Delivery Model (2004)

    Add to cart
    This case study focuses on Infosys Technologies Ltd., one of the leading software companies in India.
      View case

      eBay International

      By  Soumitra Dutta,  Subramanian Rangan
      Add to cart
      eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).

        Published 01 Jan 2004

        Reference 5149

        Topic Strategy

        Industry E-Commerce

        Region Europe

        View case

        eBay International

        Add to cart
        eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).
          View case

          Bouygues Telecom - Navigating the Mobile Data Space (A)

          By  Soumitra Dutta
          Add to cart
          Case Writers: Ganapathy SWAMY and Till JASPERT The two cases describe the challenges before Bouygues Telecom as it ponders how to best enter the mobile data space in France. Already successful with 2G services for the French mass market, the path to success in the introduction of the next generation – 3G – telecoms services is not obvious.

            Published 01 Jan 2004

            Reference 5172

            Topic Operations

            Region Europe

            View case

            Bouygues Telecom - Navigating the Mobile Data Space (A)

            Add to cart
            Case Writers: Ganapathy SWAMY and Till JASPERT The two cases describe the challenges before Bouygues Telecom as it ponders how to best enter the mobile data space in France. Already successful with 2G services for the French mass market, the path to success in the introduction of the next generation – 3G – telecoms services is not obvious.
              View case

              eBay Strategy

              By  Soumitra Dutta,  Subramanian Rangan
              Add to cart
              eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).

                Published 01 Jan 2004

                Reference 5144

                Topic Strategy

                Industry E-Commerce

                Region Global

                View case

                eBay Strategy

                Add to cart
                eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).
                  View case

                  eBay Strategy

                  By  Soumitra Dutta,  Subramanian Rangan
                  Add to cart
                  eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).

                    Published 01 Jan 2004

                    Reference 5144

                    Topic Strategy

                    Industry E-Commerce

                    Region Global

                    View case

                    eBay Strategy

                    Add to cart
                    eBay is by most measures one of the most successful pure-play Internet companies. It has been very successful in creating the world’s largest person-to-person trading network. Its future growth is being driven by entry into foreign markets (in Europe and Asia) and evolutions in its business models (such as the launch of fixed pricing).
                      View case

                      Bouygues Telecom - Navigating the Mobile Data Space (B)

                      By  Soumitra Dutta
                      Add to cart
                      Case Writers: Ganapathy SWAMY and Till JASPERT The two cases describe the challenges before Bouygues Telecom as it ponders how to best enter the mobile data space in France. Already successful with 2G services for the French mass market, the path to success in the introduction of the next generation – 3G – telecoms services is not obvious.

                        Published 01 Jan 2004

                        Reference 5172

                        Topic Operations

                        Region Europe

                        View case

                        Bouygues Telecom - Navigating the Mobile Data Space (B)

                        Add to cart
                        Case Writers: Ganapathy SWAMY and Till JASPERT The two cases describe the challenges before Bouygues Telecom as it ponders how to best enter the mobile data space in France. Already successful with 2G services for the French mass market, the path to success in the introduction of the next generation – 3G – telecoms services is not obvious.
                          View case

                          Xerox: Building, Sustaining and Monetizing Knowledge Management (2003)

                          By  Soumitra Dutta,  Luk Van Wassenhove,  Anne-Laure Fayard,  Patricia Reese
                          Add to cart
                          Xerox has been developing and implementing knowledge management (KM) systems since 1996 and has continued to do so despite the company's hard times and KM's tarnished image following the dotcom bust. Xerox wagered that 'knowledge' was the natural, higher role for 'the document' in the workplace, and the bet is paying off.

                            Published 01 Jan 2003

                            Reference 5133

                            Topic Operations

                            Industry Computer Software

                            Region North America

                            View case

                            Xerox: Building, Sustaining and Monetizing Knowledge Management (2003)

                            Add to cart
                            Xerox has been developing and implementing knowledge management (KM) systems since 1996 and has continued to do so despite the company's hard times and KM's tarnished image following the dotcom bust. Xerox wagered that 'knowledge' was the natural, higher role for 'the document' in the workplace, and the bet is paying off.
                              View case

                              ING Direct: Redefining Direct Banking

                              By  Soumitra Dutta,  Sameer Oundhakar
                              Add to cart
                              ING Direct's strategy of focussing on simple products, low cost operations, aggressive pricing and advertising, has enabled it to be highly successful and profitable even though its flagship product the savings account is a low margin product. The case explores how ING Direct's strategy has enabled it to achieve its successful market position.

                                Published 26 Nov 2002

                                Reference 5074

                                Topic Strategy

                                Region Global

                                View case

                                ING Direct: Redefining Direct Banking

                                Add to cart
                                ING Direct's strategy of focussing on simple products, low cost operations, aggressive pricing and advertising, has enabled it to be highly successful and profitable even though its flagship product the savings account is a low margin product. The case explores how ING Direct's strategy has enabled it to achieve its successful market position.
                                  View case

                                  DoubleClick, Inc: A Strategic Transformation

                                  By  Soumitra Dutta,  Theodoros Evgeniou
                                  Add to cart
                                  DoubleClick was one of the companies present from almost the beginning of the commercial Internet. The growth of this infomediary acts as a primer for understanding the development of online advertising and marketing, while also tracing the company’s subsequent move to become a technology provider.

                                    Published 26 Nov 2002

                                    Reference 5072

                                    Topic Operations

                                    Industry E-Commerce

                                    Region North America

                                    View case

                                    DoubleClick, Inc: A Strategic Transformation

                                    Add to cart
                                    DoubleClick was one of the companies present from almost the beginning of the commercial Internet. The growth of this infomediary acts as a primer for understanding the development of online advertising and marketing, while also tracing the company’s subsequent move to become a technology provider.
                                      View case

                                      Terra Lycos: Creating a Global and Profitable Integrated Media Company

                                      By  Soumitra Dutta,  Theodoros Evgeniou,  Patricia Reese
                                      Add to cart
                                      This case recounts the strategy of Terra Lycos, an integrated global media company formed by the October 2000 merger of Spain’s Terra Networks and US-based Lycos, to achieve profitability and a leading market position. At the time the case was written (November 2001), Terra Lycos trailed its three heavyweight contenders, AOL-Time Warner, Yahoo! and Microsoft/MSN.

                                        Published 17 Feb 2002

                                        Reference 5042

                                        Topic Operations

                                        Industry E-Commerce

                                        Region Global

                                        View case

                                        Terra Lycos: Creating a Global and Profitable Integrated Media Company

                                        Add to cart
                                        This case recounts the strategy of Terra Lycos, an integrated global media company formed by the October 2000 merger of Spain’s Terra Networks and US-based Lycos, to achieve profitability and a leading market position. At the time the case was written (November 2001), Terra Lycos trailed its three heavyweight contenders, AOL-Time Warner, Yahoo! and Microsoft/MSN.
                                          View case

                                          Friends Provident: New Business Process Redesign

                                          By  Soumitra Dutta,  James Teboul
                                          Add to cart extra
                                          The case describes a detailed activity breakdown of the new business process within Friends Provident.

                                            Published 01 Jan 1994

                                            Reference 4295

                                            Topic Operations

                                            Industry Insurance

                                            Region Europe

                                            View case

                                            Friends Provident: New Business Process Redesign

                                            Add to cart extra
                                            The case describes a detailed activity breakdown of the new business process within Friends Provident.
                                              View case