Ridhima Aggarwal

The Salmon and Rameau Director
PatientsLikeMe, an online health community formed to provide value for patients in exchange for sharing their health data, had grown substantially since its founding in 2004. By 2016 it had over 130 employees. However, convincing investors of the viability of the business model proves more challenging.

Published 30 Jan 2017

Reference 6248

Topic Operations

Industry Biotechnology

Region North America

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Sanofi Pasteur’s newly approved dengue vaccine, Dengvaxia, was unusual in that it was launched in the Philippines and other at-risk countries. By choosing to “flip the model” – launch in an emerging market setting as opposed to developed markets – it had to overcome various obstacles across the value chain, from registration to financing to supply.

Published 26 Sep 2016

Reference 6212

Topic Operations

Industry Biotechnology

Region Global

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Set in 2014, this case study examines the development and ongoing transition to value- and outcomes-based commissioning for diabetes care across North Central London (NCL). With the aim of improving health outcomes among their local populations, Clinical Commissioning Groups (CCGs) in NCL set out to transform the delivery and funding of services.

Published 23 Nov 2015

Reference 6120

Topic Operations

Industry Biotechnology

Region Europe

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Facing reduced government funding, yet committed to broadening access to its services, Sankara Eye Care, a chain of hospitals in India, was at a crossroads in 2015. Over the years it had developed a lean operational model to provide free care to approximately 80 percent of its non-paying patients (cross-subsidized by paying patients).

Published 24 Apr 2015

Reference 6124

Topic Operations

Industry Biotechnology

Region Asia

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This case provides an overview of Laastari, a Finland-based retail health clinic chain offering primary care services for a focused set of minor acute conditions. It presents an analysis of four key areas: value proposition and service offering; customer focus and strategy; funding model; and infrastructure.

Published 27 Aug 2013

Reference 5997

Topic Operations

Industry Hospital & Health Care

Region Global

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This case provides an overview of Finland's primary care system, focusing on the country's public healthcare system. It presents an analysis of four key areas: value proposition and service offering; customer focus and strategy; funding model; and infrastructure.

Published 24 Jun 2013

Reference 5978

Topic Operations

Industry Hospital & Health Care

Region Global

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This case study presents an example of business model innovation in the context of primary care delivery. It documents the story of Laastari, a new IT-driven retail health clinic chain based in Finland, including the process that links conceptual strategy to implementation and practice, as well as the evolving stakeholder ecosystem of the company.

Published 25 Feb 2013

Reference 5941

Topic Operations

Industry Hospital & Health Care

Region Global

View case
Healthcare Innovation, Health Economics, Pricing and Market Access, Pharmaceuticals and Medical Devices, Diagnostic-Related Groups (DRGs)