Soumitra-Dutta-45_4.jpg

Soumitra Dutta

Motorola India and Software Excellence: Life Beyond CMM Level 5

By  Soumitra Dutta,  Luk Van Wassenhove
Add to cart
This case describes how Motorola has created a center of software excellence in an Indian offshore site. A proper blend of software process management and organizational leadership lies at the heart of this success story.

    Published 01 Jan 1999

    Reference 4800

    Topic Operations

    Industry Computer Software

    Region Asia

    View case

    Motorola India and Software Excellence: Life Beyond CMM Level 5

    Add to cart
    This case describes how Motorola has created a center of software excellence in an Indian offshore site. A proper blend of software process management and organizational leadership lies at the heart of this success story.
      View case

      E*Trade, Charles Schwab & Yahoo!: The Transformation of On - Line Brokerage

      By  Arnoud De Meyer,  Soumitra Dutta,  Nassim Dagher
      Add to cart award
      The technological ability to trade financial assets on the Internet is changing the structure of the brokerage industry, altering the rules of competition, creating new sources of competitive advantage, and attracting new customers.

        Published 10 Jan 1998

        Reference 4757

        Topic Operations

        Region Global

        View case

        E*Trade, Charles Schwab & Yahoo!: The Transformation of On - Line Brokerage

        Add to cart award
        The technological ability to trade financial assets on the Internet is changing the structure of the brokerage industry, altering the rules of competition, creating new sources of competitive advantage, and attracting new customers.
          View case

          Auto-By-Tel and General Motors: David and Goliath

          By  Arnoud De Meyer,  Soumitra Dutta,  Sudha Kunduri
          Add to cart
          Starting in 1995, the Internet has been flooded by auto retail outlets like Auto-By-Tel (ABT) who are offering on-line automobile retailing services to customers.This case describes the metamorphosis that the automotive retailing industry is undergoing, since the birth of these services and the utilization of the Internet as an effective distribution channel.

            Published 01 Jan 1998

            Reference 4787

            Topic Operations

            Region North America

            View case

            Auto-By-Tel and General Motors: David and Goliath

            Add to cart
            Starting in 1995, the Internet has been flooded by auto retail outlets like Auto-By-Tel (ABT) who are offering on-line automobile retailing services to customers.This case describes the metamorphosis that the automotive retailing industry is undergoing, since the birth of these services and the utilization of the Internet as an effective distribution channel.
              View case

              Streamline and Peapod: Pioneers In On-line Grocery Shopping

              By  Arnoud De Meyer,  Soumitra Dutta,  Nassim Dagher
              Add to cart
              A majority of companies today utilize the Internet to conduct some or all of their business. Retail grocers are fast becoming a major part of this trend by offering on-line grocery shopping services. This case describes two pioneering companies in on-line retailing: Peapod and Streamline.

                Published 01 Jan 1998

                Reference 4777

                Topic Operations

                Region North America

                View case

                Streamline and Peapod: Pioneers In On-line Grocery Shopping

                Add to cart
                A majority of companies today utilize the Internet to conduct some or all of their business. Retail grocers are fast becoming a major part of this trend by offering on-line grocery shopping services. This case describes two pioneering companies in on-line retailing: Peapod and Streamline.
                  View case

                  Xerox (France 2000): A Race Without a Finish Line

                  By  Soumitra Dutta,  Enver Yucesan
                  Add to cart
                  This case describes how Xerox is leading a business transformation effort to support its ambition of global leadership. Xerox built its recovery strategy in the mid-1980s on a single-minded dedication to total quality management.

                    Published 01 Jan 1998

                    Reference 4737

                    Topic Strategy

                    Industry Business Supplies and Equipment,  Computer Hardware

                    Region Europe

                    View case

                    Xerox (France 2000): A Race Without a Finish Line

                    Add to cart
                    This case describes how Xerox is leading a business transformation effort to support its ambition of global leadership. Xerox built its recovery strategy in the mid-1980s on a single-minded dedication to total quality management.
                      View case

                      LOT Polish Airlines & The Internet: Flying High in Cyberspace

                      By  Arnoud De Meyer,  Soumitra Dutta,  Philippe Evrard
                      Add to cart
                      The Internet is transforming the dynamics of the airline industry significantly. This case focuses on the impact of the Internet specifically on the Polish Airline LOT.

                        Published 01 Jan 1998

                        Reference 4749

                        Topic Operations

                        Region Europe

                        View case

                        LOT Polish Airlines & The Internet: Flying High in Cyberspace

                        Add to cart
                        The Internet is transforming the dynamics of the airline industry significantly. This case focuses on the impact of the Internet specifically on the Polish Airline LOT.
                          View case

                          Celebrity Sightings

                          By  Arnoud De Meyer,  Soumitra Dutta,  Lieven L. Demeester
                          Add to cart
                          The case describes the creation of an Internet based company, which offers services to fans of teenage celebrities in the United States. The case describes the creation of the company, and its evolution during its first two years. Particular attention is paid to the design of the site, the marketing of the service, and the continuous innovation in the company.

                            Published 01 Jan 1998

                            Reference 4748

                            Topic Operations

                            Region North America

                            View case

                            Celebrity Sightings

                            Add to cart
                            The case describes the creation of an Internet based company, which offers services to fans of teenage celebrities in the United States. The case describes the creation of the company, and its evolution during its first two years. Particular attention is paid to the design of the site, the marketing of the service, and the continuous innovation in the company.
                              View case

                              Kansallis Bank (Finland): Managing a Large Scale Systems Migration Project

                              By  Soumitra Dutta,  Luk Van Wassenhove,  Pekka Forselius
                              Add to cart
                              This case outlines a large scale systems migration project in a major Finnish bank. Starting in 1982, Kansallis Bank succeeded in migrating its entire banking systems to a new platform only in 1995. While such large and ‘never-ending’ IT projects are painfully common, few organizations can afford them today when business planning cycles are increasingly measured in months.

                                Published 01 Apr 1997

                                Reference 4655

                                Topic Operations

                                Industry Banking

                                Region Europe

                                View case

                                Kansallis Bank (Finland): Managing a Large Scale Systems Migration Project

                                Add to cart
                                This case outlines a large scale systems migration project in a major Finnish bank. Starting in 1982, Kansallis Bank succeeded in migrating its entire banking systems to a new platform only in 1995. While such large and ‘never-ending’ IT projects are painfully common, few organizations can afford them today when business planning cycles are increasingly measured in months.
                                  View case

                                  Knowledge Management at Arthur Andersen (Denmark): Building Assets in Real Time and in Virtual Space

                                  By  Soumitra Dutta,  Arnoud De Meyer
                                  Add to cart
                                  Knowledge Management lies at the core of Arthur Andersen’s competitive advantage. This case describes how Arthur Andersen leverages its worldwide knowledge and best practices in an unrivalled manner. There is a specific focus within the case on Arthur Andersen’s unique culture of teamwork and use of advanced groupware systems.

                                    Published 01 Mar 1997

                                    Reference 4653

                                    Topic Strategy

                                    Region Europe

                                    View case

                                    Knowledge Management at Arthur Andersen (Denmark): Building Assets in Real Time and in Virtual Space

                                    Add to cart
                                    Knowledge Management lies at the core of Arthur Andersen’s competitive advantage. This case describes how Arthur Andersen leverages its worldwide knowledge and best practices in an unrivalled manner. There is a specific focus within the case on Arthur Andersen’s unique culture of teamwork and use of advanced groupware systems.
                                      View case

                                      Transforming TSB Group (A) : Industry And Company Background

                                      By  Soumitra Dutta,  Jean-François Manzoni,  Francesca Gee
                                      Add to cart
                                      Spawned by the protracted amalgamation of dozens of non-profit making Trustees Savings Banks, the TSB group became a " for profit " institution when it floated on the London Stock Exchange in 1986. The stock issue yielded £1.5 billion, which was quickly spent on costly acquisitions, trying to move upmarket from TSB's traditional blue-collar base, and becoming the UK's fifth largest clearing bank.

                                        Published 10 Jan 1997

                                        Reference 4582

                                        Topic Operations

                                        Region Europe

                                        View case

                                        Transforming TSB Group (A) : Industry And Company Background

                                        Add to cart
                                        Spawned by the protracted amalgamation of dozens of non-profit making Trustees Savings Banks, the TSB group became a " for profit " institution when it floated on the London Stock Exchange in 1986. The stock issue yielded £1.5 billion, which was quickly spent on costly acquisitions, trying to move upmarket from TSB's traditional blue-collar base, and becoming the UK's fifth largest clearing bank.
                                          View case

                                          Friends Provident: New Business Process Redesign

                                          By  Soumitra Dutta,  James Teboul
                                          Add to cart extra
                                          The case describes a detailed activity breakdown of the new business process within Friends Provident.

                                            Published 01 Jan 1994

                                            Reference 4295

                                            Topic Operations

                                            Industry Insurance

                                            Region Europe

                                            View case

                                            Friends Provident: New Business Process Redesign

                                            Add to cart extra
                                            The case describes a detailed activity breakdown of the new business process within Friends Provident.
                                              View case