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Motorola India and Software Excellence: Life Beyond CMM Level 5

By Soumitra Dutta,  Luk Van Wassenhove
Published 01 Jan 1999
Reference 4800
Topic Operations
Industry Computer Software
Region Asia
Length 20 page(s)
Language English
Inspection copy
6.00
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Summary

This case describes how Motorola has created a center of software excellence in an Indian offshore site. A proper blend of software process management and organizational leadership lies at the heart of this success story.

Teaching objectives

This case can be used to discuss the principles, which can be used for creating software excellence within a large global corporation: the importance of good software process management supported by the right managerial levels is highlighted in the case.

Keywords
  • SOFTWARE MANAGEMENT
  • IT MANAGEMENT
  • SOFTWARE QUALITY
  • SOFTWARE PROCESSES
  • OFFSHORE SOFTWARE PRODUCTION
  • INDIAN SOFTWARE INDUSTRY
  • AR1999
  • INFORMATION TECHNOLOGY
  • RD0299
About the authors
Dutta

Soumitra Dutta

Van Wassenhove

Luk Van Wassenhove

Emeritus Professor of Technology and Operations Management

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