Luk Van Wassenhove

Emeritus Professor of Technology and Operations Management
The Nation Media Group began with the campaign for Kenyan independence, and struggled to survive through decades of dictatorship. Beginning in the 1990s the Group sought to grow by launching new editorial products. Challenges of editorial standards, recruitment and objectives, and finding and serving audiences, repeatedly emerged.

Published 27 Jul 2015

Reference 6150

Topic Strategy

Industry Printing Publishing

Region Africa

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The Nation Media Group began with the campaign for Kenyan independence, and struggled to survive through decades of dictatorship. Beginning in the 1990s the Group sought to grow by launching new editorial products. Challenges of editorial standards, recruitment and objectives, and finding and serving audiences, repeatedly emerged.

Published 27 Jul 2015

Reference 6150

Topic Strategy

Industry Printing Publishing

Region Africa

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Cycleon moved from a non-asset company centered around IT solutions for consumer returns to a reverse logistics service provider that facilitates the take-back and processing (repair and refurbishment) of different types of returns. This case describes the strategic decisions taken by the CEO during the transformation and expansion of Cycleon in the past 10 years.

Published 24 Apr 2015

Reference 6121

Topic Strategy

Industry Logistics and Supply Chain E-Commerce

Region Europe

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This case explores the events leading to the creating of a multi-stakeholder platform, the Roundtable on Sustainable Palm Oil (RSPO). The promotion of palm oil as an alternative to fossil fuels has increased demand, hence the “palm oil dilemma”: to produce oil more sustainably or save the forests?

Published 25 Aug 2014

Reference 5904

Topic Responsibility

Region Global

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The introduction of a new class of persistent herbicides is anticipated by DuPont as a game-changer for the firm and its customers. Instead, the product creates unforeseen damage to vegetation. The mobilisation of the customer base soon extends to the general public and regulators, leading to withdrawal of the product and ultimately the sale of the DuPont business unit concerned.

Published 30 Jul 2014

Reference 6071

Topic Strategy

Industry Chemicals

Region North America

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The introduction of a new class of persistent herbicides is anticipated by DuPont as a game-changer for the firm and its customers. Instead, the product creates unforeseen damage to vegetation. The mobilisation of the customer base soon extends to the general public and regulators, leading to withdrawal of the product and ultimately the sale of the DuPont business unit concerned.

Published 30 Jul 2014

Reference 6071

Topic Strategy

Industry Chemicals

Region North America

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The introduction of a new class of persistent herbicides is anticipated by DuPont as a game-changer for the firm and its customers. Instead, the product creates unforeseen damage to vegetation. The mobilisation of the customer base soon extends to the general public and regulators, leading to withdrawal of the product and ultimately the sale of the DuPont business unit concerned.

Published 30 Jul 2014

Reference 6071

Topic Strategy

Industry Chemicals

Region North America

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In the wake of the tsunami, a number of entrepreneurs decide to seize the opportunity to modernize the industry and change their business models, although many obstacles remain. In this context, the case examines the characteristics of the Japanese economy, the behaviour and expectations of consumers, and the process of innovation.

Published 24 Mar 2014

Reference 6042

Topic Operations

Region Asia

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Case A offers an overview and Case B explores specific aspects of a major Indian construction firm which seeks to use corporate social responsibility as a strategic tool in its quest for rapid growth at home and abroad.

Published 24 Mar 2014

Reference 5998

Topic Responsibility

Industry Mechanical or Industrial Engineering Construction

Region Asia

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Case A offers an overview and Case B explores specific aspects of a major Indian construction firm which seeks to use corporate social responsibility as a strategic tool in its quest for rapid growth at home and abroad.

Published 24 Mar 2014

Reference 5998

Topic Responsibility

Industry Mechanical or Industrial Engineering Construction

Region Asia

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Tom Hermans, CEO of EMMA Safety Footwear, is excited about the idea of developing the world’s first circular safety shoe – one that adheres to the cradle-to-cradle design principles. This could be a transformational strategy, differentiating EMMA from the crowded safety shoe market in Europe and extending a long tradition of social responsibility since its establishment in 1931.

Published 09 Mar 2021

Reference 6501

Topic Responsibility

Region Europe

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Agility is often mentioned but seldom defined or clearly illustrated. This case discusses UNICEF’s response to the sudden disruption of its aid supply chain to Yemen after the bombing started in 2015. It illustrates how a forwarding hub was quickly established in Djibouti and dhow vessels were used to reach small Yemeni ports from there.

Published 15 Dec 2017

Reference 6315

Topic Operations

Industry Facilities Services Hospital & Health Care Logistics and Supply Chain

Region Middle-East

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Case A describes how a couple who lost a child create a social venture - the Max Foundation - by applying sound business principles to maximize the impact per-euro-spent. Case B discusses the growth challenges facing the organisation today.

Published 31 Aug 2011

Reference 5788

Topic Responsibility

Industry Education Management

Region Asia

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The Fleet Safety project was developed in response to the needs of the members of the Fleet Forum, an informal collaborating body and independent knowledge centre for fleet management in the humanitarian sector.

Published 27 Mar 2009

Reference 5589

Topic Operations

Region Global

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The case narrates the internal processes of choosing and implementing a corporate social responsibility (CSR) initiative. It illustrates the process of choosing a cause, selecting partners, creating a working plan, and finally getting the company's executive board's commitment.

Published 06 Jan 2004

Reference 5187

Topic Responsibility

Industry Logistics and Supply Chain Transportation/Trucking/Railroad

Region Global

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Supply Chain Management