Antoine Desir

Assistant Professor of Technology and Operations Management
White lies (inflated claims) cost the insurance industry billions of dollars every year. After investing heavily to automate workflows (from policy subscription to claims processing), digitization has ironically made fraud easier to commit and harder to catch.

Published 23 Jan 2023

Reference 6752

Topic Operations

Industry Security and Investigations

Region Europe

View case
White lies (inflated claims) cost the insurance industry billions of dollars every year. After investing heavily to automate workflows (from policy subscription to claims processing), digitization has ironically made fraud easier to commit and harder to catch.

Published 23 Jan 2023

Reference 6752

Topic Operations

Industry Security and Investigations

Region Europe

View case
Revenue Management, Choice Modeling, Analytics