Anton S. Ovchinnikov

Visiting Professor of Decision Sciences
Email [email protected]
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Presenting Banking Products

By  Anton S. Ovchinnikov,  Ilia Tsetlin
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Isabelle, vice-president of customer loyalty and insight at a big bank, has led the development of a package of new products/services for clients, and a five-minute presentation to explain the offering. In a pilot test, where client managers randomly select walk-in customers and offer to go through the presentation, some agree to listen but others don’t have the time.

    Published 03 Feb 2021

    Reference 6620

    Topic Operations

    Industry Financial Services

    Region Global

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    Presenting Banking Products

    Add to cart new
    Isabelle, vice-president of customer loyalty and insight at a big bank, has led the development of a package of new products/services for clients, and a five-minute presentation to explain the offering. In a pilot test, where client managers randomly select walk-in customers and offer to go through the presentation, some agree to listen but others don’t have the time.
      View case

      Analytics and Strategy Vignette #1: Eco-System Products for Small Business Customers

      By  Anton S. Ovchinnikov,  Ilia Tsetlin
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      Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.

        Published 03 Dec 2020

        Reference 6626

        Topic Strategy

        Industry Financial Services

        Region Global

        View case

        Analytics and Strategy Vignette #1: Eco-System Products for Small Business Customers

        Add to cart new
        Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.
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          Analytics and Strategy Vignette #2: Churn of Call-Centre Agents

          By  Anton S. Ovchinnikov,  Ilia Tsetlin
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          Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.

            Published 03 Dec 2020

            Reference 6626

            Topic Strategy

            Industry Financial Services

            Region Global

            View case

            Analytics and Strategy Vignette #2: Churn of Call-Centre Agents

            Add to cart new
            Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.
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              Analytics and Strategy Vignette #3: Analytical Projects with Multiple Technologies

              By  Anton S. Ovchinnikov,  Ilia Tsetlin
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                Published 03 Dec 2020

                Reference 6626

                Topic Strategy

                Industry Financial Services

                Region Global

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                Analytics and Strategy Vignette #3: Analytical Projects with Multiple Technologies

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                  Analytics and Strategy Vignette #4: Analytical Projects with Multiple Steps

                  By  Anton S. Ovchinnikov,  Ilia Tsetlin
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                  Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.

                    Published 03 Dec 2020

                    Reference 6626

                    Topic Strategy

                    Industry Fine Art

                    Region Global

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                    Analytics and Strategy Vignette #4: Analytical Projects with Multiple Steps

                    Add to cart new
                    Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.
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                      Analytics and Strategy Vignette #5: Analytical Projects with Multiple Steps

                      By  Anton S. Ovchinnikov,  Ilia Tsetlin
                      Add to cart new
                      Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.

                        Published 03 Dec 2020

                        Reference 6626

                        Topic Strategy

                        Industry Financial Services

                        Region Global

                        View case

                        Analytics and Strategy Vignette #5: Analytical Projects with Multiple Steps

                        Add to cart new
                        Recent studies indicate that the majority (60-80%) of advanced analytics/AI projects fail, often citing “management resistance and internal politics”. However, having reviewed/supervised hundreds of such projects around the world, our experience suggests that many projects are ill-conceived and fall victim to poor analyses and pre-launch planning.
                          View case