N. Craig Smith

Senior Affiliate Professor of Ethics and Social Responsibility
This exciting case is about a whistle-blower who exposes bribery and corruption in defence contracting in the Middle East. Sebastian is hired to manage a $3.25 billion military contract, but must figure out what to do when he realises his company is paying bribes to local officials.

Published 29 Jun 2015

Reference 6073

Topic Responsibility

Industry Defense & Space

Region Middle-East

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Costly Train Journey (A) tells the story of an MBA student who on graduation started an investment banking job in the City. He was successful in his first few years but commuting into London he continued to dodge the train fare until he was caught by ticket inspectors. He was asked to pay £43,000 in avoided fares or face prosecution.

Published 26 Mar 2015

Reference 6119

Topic Responsibility

Industry Investment Banking

Region Europe

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Costly Train Journey (A) tells the story of an MBA student who on graduation started an investment banking job in the City. He was successful in his first few years but commuting into London he continued to dodge the train fare until he was caught by ticket inspectors. He was asked to pay £43,000 in avoided fares or face prosecution.

Published 26 Mar 2015

Reference 6119

Topic Responsibility

Industry Investment Banking

Region Europe

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This case is about a gold mining company that seeks to practice “responsible mining” by addressing environmental and stakeholder concerns, but which nevertheless attracts protests. Barrick Gold Corporation has invested $4.8 billion developing the Pascua Lama gold mine in a glacial region of South America, but opposition has blocked the project.

Published 23 Jun 2014

Reference 6021

Topic Responsibility

Industry Mining & Metals

Region South America

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Over fifty years, Rupert Murdoch built one of the most successful media conglomerates in the world. Though there had been criticism of his conduct in the past, it was only in the new millennium that allegations of phone hacking and bribery brought the threat of massive legal action against both Murdoch and his companies.

Published 28 Apr 2014

Reference 5947

Topic Responsibility

Industry Newspapers

Region Europe

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Sweta Mangal, CEO of Ziqitza Health Care Limited, must decide how to respond to a government official who has demanded a bribe to release payment for the ambulance services ZHL provides. Bribery is commonplace in India, but there is also a growing anti-corruption movement.

Published 27 May 2013

Reference 5897

Topic Responsibility

Industry Hospital & Health Care

Region Asia

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This case is about Walmart’s launch of Love, Earth—a one billion dollar line of sustainable jewellery—told from the perspective of an NGO activist. Perhaps uniquely among CSR cases to date, it offers instructors the opportunity to explore strategic CSR by a large MNC from the perspective of the firm and the NGO activists.

Published 25 Jun 2012

Reference 5830

Topic Responsibility

Industry Retail

Region Global

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This case is about Walmart’s launch of Love, Earth—a one billion dollar line of sustainable jewellery—told from the perspective of an NGO activist. Perhaps uniquely among CSR cases to date, it offers instructors the opportunity to explore strategic CSR by a large MNC from the perspective of the firm and the NGO activists.

Published 25 Jun 2012

Reference 5830

Topic Responsibility

Industry Retail

Region Global

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This case tells the story of Bank of America, a single cog in the financial machine that survived a major crisis in 2008, though its repercussions continue to be felt in the industry and in the global economy more generally. The mechanics of the financial crisis are examined as well as the part played by Bank of America and Merrill Lynch.

Published 28 Mar 2012

Reference 5824

Topic Responsibility

Industry Banking

Region North America

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As part of an effort to radically transform the company, Wal-Mart’s leaders undertake a number of sustainability initiatives, in particular the creation of a sustainable products index. If successful, the index will enable consumers to gauge the environmental impact of the products they decide to buy.

Published 22 Jul 2011

Reference 5751

Topic Responsibility

Industry Retail

Region Global

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The mobile phone industry is notorious for its lack of sustainability. Fairphone started as a campaign to draw attention to ‘conflict minerals’ and the plight of tantalum miners. It became a social enterprise by launching its first ‘fair phone’, the FP1, with conflict-free tantalum.

Published 20 Dec 2022

Reference 6585

Topic Responsibility

Industry Telecommunications

Region Europe

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In 2013, India passed a law to make corporate social responsibility mandatory for large companies. The case examines the context in which the CSR legislation was introduced and how Tata Motors Ltd (TML) responded to it. Case (A) explores the meaning of corporate social responsibility and the question of whether a company should put community projects before profits.

Published 25 Apr 2019

Reference 6396

Topic Responsibility

Industry Automotive

Region Asia

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The case is a detailed ‘inside’ account of the ‘dieselgate’ scandal at Volkswagen which revealed how engineers had programmed software that enabled its cars to cheat emissions tests.

Published 28 May 2018

Reference 6346

Topic Responsibility

Industry Automotive Transportation/Trucking/Railroad

Region Global

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Recent MBA graduate Majed finds his dream job: high-tech, entrepreneurial, senior, social – contributing to the economy of Palestine, a cause close to his heart. But the new CEO of WebTeb, an online medical information service in Arabic, finds it more challenging than expected. Recruiting IT talent in Palestine is particularly tough.

Published 28 May 2018

Reference 6343

Topic Responsibility

Industry Wireless Medical Practice Information Services

Region Middle-East

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This case explores the changes wrought by the “sharing economy”, examining the innovations and controversies surrounding the online ride-hailing service Uber. It provides a unique overview of the challenges posed by new business models like Uber’s, which use the internet to link individual providers of goods and services to customers.

Published 29 May 2017

Reference 6209

Topic Responsibility

Industry Transportation/Trucking/Railroad

Region Global

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When a Greenpeace campaign to boycott PVC products seemed to spell disaster for Hydro Polymers, it embraced the challenge and embarked on a drive for sustainability using The Natural Step framework. The strategy was maintained after Hydro was acquired by INEOS, and ultimately led to significant changes throughout Europe's PVC industry.

Published 26 Aug 2016

Reference 6078

Topic Responsibility

Industry Chemicals

Region Europe

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This exciting case is about a whistle-blower who exposes bribery and corruption in defence contracting in the Middle East. Sebastian is hired to manage a $3.25 billion military contract, but must figure out what to do when he realises his company is paying bribes to local officials.

Published 29 Jun 2015

Reference 6073

Topic Responsibility

Industry Defense & Space

Region Middle-East

View case
Sweta Mangal, CEO of Ziqitza Health Care Limited, must decide how to respond to a government official who has demanded a bribe to release payment for the ambulance services ZHL provides. Bribery is commonplace in India, but there is also a growing anti-corruption movement.

Published 27 May 2013

Reference 5897

Topic Responsibility

Industry Hospital & Health Care

Region Asia

View case
Corporate Social Responsibility/Sustainability, Business/Marketing Ethics, Consumer Boycotts, Sustainable Consumption, Deception in Marketing, Stakeholder Theory, Stakeholder Engagement