The digitalization of businesses and business processes is widespread but unequal. It has left gaps between small and large enterprises, more vs. less knowledge-intensive workers, desk vs. non-desk employees, and between industries, business units, and regions. It was to fill these gaps that the founders of Tekmon, a tech startup headquartered in Ioannina, Greece, came up with low-code/no-code (LCNC) software solutions. The case tells the story of Tekmon – from identifying the gaps, to validating the idea, to scaling up – highlighting the dilemmas and decisions they encountered while building an LCNC enterprise software business. Their innovative approach gives rise to new opportunities and possibilities, as well as questions both for global incumbent enterprise software companies and new players in an LCNC world.
The case study illustrates: -The challenges for today’s firms to respond to digital transformation and the value of democratizing digital tools – making them accessible to all business units. -The low-code/no-code (LCNC) approach and the opportunities and questions that it creates for established enterprise software companies and new players. -The journey of building a LCNC enterprise software business and its path to scalability. -Open Innovation as a participatory, decentralized approach to innovation.
- Digital Transformation
- Enterprise software
- Open Innovation
- Industry, Innovation and Infrastructure