Prizes & Awards
2017 The Case Centre Best-selling Case in the Category 'Human Resource Management / Organisational Behaviour'
Winner of the Case Centre Awards and Competitions 2008 in the Category 'Human Resource Management / Organisational Behaviour'
2007 The Case Centre Best-selling Case in the Category 'Human Resource Management / Organisational Behaviour'
The case is built on a unique and extensive dataset collected during many months of direct observation and interviews. The depth of this dataset allows the reader to analyze the myriad of perceptual factors on which collaboration and teamwork hinge
The case releates the coordination challenges in a team of software developers comprised of two groups: one located on West Coast of the US and the other in Bangalore India. The case focuses on two related types of problems prevalent in virtual teams (communication related and status related), and shows how these two types of problems feed on each other such as to create a spiral of disengagement among distant collaborators. The case is destined to have users 1) identify these various sets of problems; and 2) discover ways to address them.
- Virtual teams
- Outsourcing
- Inter-group relations
- Status competition
- Organisational structure
- Cross-cultural management
- Product development
