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    4 case(s) found.

    Ualá’s "Tech and Touch" Customer Strategy: A Fintech David vs. the Goliaths of the Financial Services Industry in Latin America

    By  David Dubois
    Add to cart popular extra
    Ualá’s bold “tech-and-touch” strategy brought 2.7 million new customers – 1 out of 20 people in Argentina – into banking in less than four years (2017-21).

      Published 27 May 2021

      Reference 6677

      Length 10 page(s)

      Topic Marketing

      Region South America

      Industry Financial Services,  Banking

      View case

      Ualá’s "Tech and Touch" Customer Strategy: A Fintech David vs. the Goliaths of the Financial Services Industry in Latin America

      By  David Dubois
      Add to cart popular extra
      • Reference 6677

      • Published 27 May 2021

      • Length 10 page(s)

      • Topic Marketing

      • Region South America

      • Industry Financial Services,  Banking

      Ualá’s bold “tech-and-touch” strategy brought 2.7 million new customers – 1 out of 20 people in Argentina – into banking in less than four years (2017-21).
        View case

        Ricardo Semler: A Revolutionary Model of Leadership

        By  William Maddux,  Roderick Swaab,  Betania Tanure,  Elin Williams
        Add to cart popular award
        The case follows the story of Brazilian business leader, Ricardo Semler, who took the family marine-pump business, Semco, to multi-national, multi-sector success. To do so, Ricardo Semler dramatically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed the culture at Semco via a radical process of workplace democratisation.

          Published 28 Apr 2014

          Reference 5982

          Length 12 page(s)

          Topic Leadership & Organisations

          Region South America

          Industry Education Management,  Leisure, Travel and Tourism,  Banking

          View case

          Ricardo Semler: A Revolutionary Model of Leadership

          By  William Maddux,  Roderick Swaab,  Betania Tanure,  Elin Williams
          Add to cart popular award
          • Reference 5982

          • Published 28 Apr 2014

          • Length 12 page(s)

          • Topic Leadership & Organisations

          • Region South America

          • Industry Education Management,  Leisure, Travel and Tourism,  Banking

          The case follows the story of Brazilian business leader, Ricardo Semler, who took the family marine-pump business, Semco, to multi-national, multi-sector success. To do so, Ricardo Semler dramatically changed his own leadership style by relinquishing control and working less hard, and subsequently transformed the culture at Semco via a radical process of workplace democratisation.
            View case

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