Summary

The Move LiveCase creates an engaging scenario in which the Learner tackles the challenge of managing a team member who seems to be underperforming.
As newly-appointed Interim Head of Product at Move, a smart mobility platform, the Learner oversees a team completing development on a new carbon reduction and offsetting tool, EcoLo. With a much-hyped launch date approaching, progress has fallen behind schedule and the performance of the Lead Engineer has been called into question. Learners are under pressure to determine why progress is poor, how it can be improved, and ultimately whether to replace the Lead Engineer. A number of decisions must be implemented, requiring a balance between formal authority and informal influence.
Set in the dynamic context of a cross-functional product management team, the Move LiveCase offers valuable insights into the challenges facing product leaders managing cross-functional teams in a fast-paced and demanding context. The experience provides insights into the Learner’s own leadership style, their strengths and weaknesses in managing teams, addressing poor performance, and delivering feedback as they rise through the ranks of senior management to the C-suite.
The case is designed for undergraduate, MBA and executive learners, in-person or online. While it can be taught individually or in teams, working in groups will create optimal learning conditions.

Teaching objectives

1) Explore the challenges of managing subordinates in a high-pressure context
2) Test performance review and feedback strategies
3) Develop objective awareness of personal leadership styles including strengths and weaknesses
4) Identify the support needed to develop people management and leadership skills
5) Explore the impact of interpersonal relationships on group dynamics
6) Gain insights into balancing formal authority with informal influence

Keywords
  • Collaboration and Teams
  • Employee Performance Management
  • Improving Employee Performance
  • Leadership
  • Leadership and Managing Collaboration and Teams
  • Employee Performance Management
  • Improving Employee Performance
  • Leadership
  • Leadership and Managing People
  • Leadership Styles
  • Management
  • Management Skills
  • Managing People
  • Underperforming Employees
  • Q22023
  • SDG13 Climate Action