Regine Slagmulder

In 2000, under increasing competitive pressure from other major UK retailers J. Sainsbury’s Supermarkets embarked on a radical transformation of its supply chain. The case study describes the challenges involved in rejuvenating the firm’s supply chain infrastructure, systems, processes, and skill sets as part of an “all-or-nothing” strategy to regain a leadership position in the marketplace.

Published 10 Jan 2003

Reference 5166

Topic Operations

Industry Retail Consumer Goods

Region Europe

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The (B) case focuses on the performance measurement tools that Sainsbury’s has implemented to improve the efficiency and effectiveness of its supplier relations. It describes the internal information system that provides up-to-date performance data on suppliers as well as an Internet-enabled system aimed at sharing daily supply chain information with suppliers.

Published 10 Jan 2003

Reference 5166

Topic Operations

Industry Retail Consumer Goods

Region Europe

View case
Case (A) describes how a major player in the agricultural chemicals industry struggles to transform a fragmented group of newly acquired businesses into an integrated supply chain. The case highlights the firm's operational and organizational problems from the perspective of the European supply chain manager, whose primary objective is to streamline operations and cut costs.

Published 29 Oct 2002

Reference 5062

Topic Operations

Industry Agriculture Chemicals

Region Europe

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The case briefly outlines the European strategy for a major player in the agricultural chemicals industry. This description provides the basis for developing a Balanced Scorecard program to help align the firm’s European supply chain operations with the company’s strategic goals.

Published 29 Oct 2002

Reference 5062

Topic Operations

Industry Agriculture Chemicals

Region Europe

View case
Link between Performance Management Systems and Business Strategy