TWL: Pondicherry Plant

Published 07 Jan 1997
Reference 4711
Topic Operations
Region Asia
Summary

This case study describes the transformation of the Indian plant of Whirlpool. It focuses on the introduction of the Whirlpool production system including, amongst others, quality management and supply management. It addresses the question of how Whirlpool can turn this plant into a world-class operation.

Teaching objectives

The case can be used in a module on internationalisation of operations. It addresses specifically the issues of producing in India. It can be used in conjunction with a case written about the Pondicherry plant focusing on entry strategies in India (Whirlpool: The First Venture into India).

Keywords
  • INDIA
  • WASHING MACHINE PRODUCTION
  • TRANSFORMATION
  • AR1997