Turning an Elephant into a Cheetah: The Turnaround of Indian Railways

Published 15 Sep 2009
Reference 5623
Region Asia
Summary

The case describes the transformation of Indian Railways, the world's largest employer with over 1.4 million employees, from near-bankruptcy to a profitable and viable business. We follow Sudhir Kumar, Officer on Special Duty to the Minister of Railways, as he deals with the various constituencies in this highly successful turnaround of a government-run institution.

Teaching objectives

- Highlight the importance of managing stakeholders in a turnaround process - Delivering results in a highly political environment

Keywords
  • Turnaround and Transformation in Corporations
  • Negotiating with Stakeholders
  • Managing stakeholders in a turnaround situation
  • Financial distress
  • GPEI
  • GPEI-Case