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The PCNet Project (A): Project Risk Management in an IT Integration Project

Published 05 Feb 2005
Reference 5272
Topic Operations
Region North America
Length 18 page(s)
Language English
Prizes & Awards

2020 The Case Centre Best-selling Classic Case in Production and Operations Management

2014 The Case Centre Best Selling Case in Production and Operations Management


The case describes a large and complex IT integration project, after the acquisition of one metals mining company by another. As part of the integration, 40,000 PCs, applications, and the network had to be consolidated into one system. The project lasted two years and involved 1,000 people across the organization.

Teaching objectives

Case A illustrates competent project risk management, including risk identification, assessment, and management. Case B illustrates the management of "residual risks", which may persist, despite thorough planning at the outset. This case prompts interesting discussion on the methods of project risk management, including their implementation and limitations.

  • Project risk management
  • Project management
  • IT consolidation
  • Merger integration management