popular award

Leading Across Cultures at Michelin (C)

Published 31 Jan 2009
Reference 5538
Region North America
Length 2 page(s)
popular
Prizes & Awards

2022 The Case Centre Best-selling Classic Case in the Category 'Human Resource Management / Organisational Behaviour'

2021 The Case Centre Best-selling Classic Case in the Category 'Human Resource Management / Organisational Behaviour'

2020 The Case Centre Best-selling Classic Case in the Category 'Human Resource Management / Organisational Behaviour'

2014 The Case Centre Best-selling Case in the Category 'Human Resource Management / Organisational Behaviour'

2013 The Case Centre Best-selling Case in the Category 'Human Resource Management / Organisational Behaviour'

2011 The Case Centre Best-selling Case in the Category 'Human Resource Management / Organisational Behaviour'

Summary

A French executive with Michelin is expatriated from Clermont-Ferrand to South Carolina. Initially confident in his leadership skills, the protagonist learns quickly that many aspects of leading a team are quite different in the American environment. Although he ultimately succeeds, Chalon initially struggles to understand the different culture in which he is working and adapt his style accordingly.

Teaching objectives

1. Help participants of any nationality understand the complexity of leading in a multi-cultural environment. 2. Establish that ideas about key leadership elements such as providing constructive feedback and motivating employees may vary dramatically from one cultural environment to another. 3. Identify and develop strategies for maximising success when leading in a cross-cultural environment.

Keywords
  • RD0109
  • AR0809
  • AR2009