Breaking Away from Firm Boundaries: Baldor’s Journey to Developing a Daily Banking Proposition

ISS describes a $2 billion multinational service company active in commercial cleaning. The case explores the company's entrepreneurial organisational structure which features autonomous country managers linked to headquarters by strong financial controls, as well as the future challenges of moving from acquisitive to organic growth and improving profitability.

The case traces Digital China’s transformation from a traditional IT distributor into a data-driven, AI-embedded organization. It examines the company’s multi-year digital journey, emphasizing the pivotal roles of top-down leadership, bottom-up business initiatives, and organizational and talent readiness.

Agility is a global logistics provider, based in Kuwait. In 2006, it reorganized and joined the ranks of the top ten global logistics providers worldwide. Following this reorganization, CEO Tarek Sultan took the initiative to give greater definition to his company’s corporate social responsibility (CSR) profile.