Manulife in Indonesia (A)

Published 01 Mar 2002
Reference 5002
Industry Insurance
Region Asia
Length 5 page(s)
Prizes & Awards

Winner of 2008 European Case Awards, Economics, Politics and Business Environment Category


The case recounts the unanticipated trials and tribulations experienced by a Canadian insurance company, Manulife, when it tried to take over its local partner’s stake in their Indonesian joint venture.

Teaching objectives

To illustrate the problems that a foreign company may encounter in a country where the rule of law is weak or absent, discuss and identify the historical roots of corruption in Indonesia, and provide insights into why corruption may grow in post-authoritarian states.

  • Manulife
  • DSS ( Dharmala Sakti Sejahtera)
  • Commercial court
  • Police
  • Indonesia
  • Suharto regime
  • Corruption
  • Legal system