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1 case(s) found.
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.
Reference 6097
Published 27 Oct 2014
Length 14 page(s)
Topic Operations
Region North America
Industry E-Commerce
The case is about a new type of contact center – the virtual contact center – that employs a geographically dispersed workforce in the cloud.