LiveOps: The Contact Centre Reinvented
Published 27 Oct 2014
Reference 6097
Topic Operations
Industry E-Commerce
Region North America
Board Process Simulation (A)
By Stanislav Shekshnia
Birkenstock: Exit the Family. Enter a Professional CEO
By Morten Bennedsen, Mark Stabile, Brian Henry
Rasurel: Reviving an Ageing Brand
By Amitava Chattopadhyay, Séverine de Wulf