Summary
This case describes a knotty problem in consulting. The intervention explores the role of social defences and unconscious processes in organizations. It illustrates the use of the clinical approach to organizational intervention.
Teaching objectives
The case highlights the applicability of the clinical approach to organizational intervention and change. In this context it deals with issues such as leadership, corporate culture, and organizational transformation and change.
Keywords
- Consulting
- Social Defences
- Organisational Consultation
- Leadership
- Organisational Intervention
- Organisational Culture
