Summary
The Petro case deals with the difficulty of making decisions when organizational structures impede the possibility of improving overall efficiency within the organization. It shows how a conflict of interest between two divisions adds to the challenge of influencing the key decision makers.
Teaching objectives
To highlight common issues faced by general management, particularly the lack of authority of less popular managers when a conflict of interest arises within a subdivision of an organization.
Keywords
- decision making
- conflict of interest
- proposal negotiation
- process efficiency
- leadership
- influencing
- perceived credibility
- subdivision
- Q41415
