Joe Tabet

The case describes the major transformation that took place in one of the largest university hospitals in Sweden. Changes involved refocusing on the patient as final customer, improving quality and reducing costs. They were achieved through a total quality improvement scheme combined with process re-engineering. Organisational changes helped implement these changes.

Published 28 Sep 2007

Reference 4474

Topic Operations

Region Europe

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The case is about the implementation of a new technology (telemedicine), that is supposed to improve the quality of medical care and decrease the cost associated with unnecessary patient transportation.

Published 12 Jan 1998

Reference 4780

Topic Operations

Industry Hospital & Health Care

Region Europe

View case
The case is about the implementation of a new technology (telemedicine), that is supposed to improve the quality of medical care and decrease the cost associated with unnecessary patient transportation.

Published 09 Jan 1998

Reference 4780

Topic Operations

Region Europe

View case
The case describes the major transformation that took place in one of the largest university hospitals in Sweden. Changes involved refocusing on the patient as final customer, improving quality and reducing costs. They were achieved through a total quality improvement scheme combined with process re-engineering. Organisational changes helped implement these changes.

Published 01 Jan 1995

Reference 4474

Topic Operations

Region Europe

View case
The case describes the major transformation that took place in one of the largest university hospitals in Sweden. Changes involved refocusing on the patient as final customer, improving quality and reducing costs. They were achieved through a total quality improvement scheme combined with process re-engineering. Organisational changes helped implement these changes.

Published 01 Jan 1995

Reference 4474

Topic Operations

Region Europe

View case