Gerard Sullivan

This case describes how Jos de Blok, CEO of Buurtzorg, a non-profit home healthcare provider in Holland, radically overhauled home care delivery in Holland. He believed in giving responsibility back to those who knew the job best: nurses.

Published 30 Jan 2017

Reference 6194

Topic Leadership & Organisations

Region Europe

View case
This case describes how Jos de Blok, CEO of Buurtzorg, a non-profit home healthcare provider in Holland, radically overhauled home care delivery in Holland. He believed in giving responsibility back to those who knew the job best: nurses. He created an organization without managers or hierarchy, which put the patient at the centre and was based upon the concept of self-managed teams.

Published 30 Jan 2017

Reference 6194

Topic Leadership & Organisations

Region Europe

View case