Robert Oushoorn

Case B: An update bringing the reader current with developments in Booz Allen Hamilton’s knowledge management strategy since Case A. Reinforces and deepens the point that knowledge management is a convergence of at least three factors: an appreciation of knowledge issues, the availability of sophisticated IT technology, and the managerial competence to suitably craft jobs and culture.

Published 01 Aug 2004

Reference 4846

Topic Leadership & Organisations

Industry Consulting

Region Global

View case