Anna Avital Basner

This case chronicles a successful digital transformation in Russia, where JSC Raiffeisenbank, the Russian branch of the Austrian parent company, reinvented its organizational and management system to build a new digital value network. The case discusses the transition to a less hierarchical Agile organizational structure, driven by IT-intensive cross-functional product teams.

Published 21 Mar 2022

Reference 6738

Topic Leadership & Organisations

Industry Banking

Region Europe

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