The Bertelsmann-owned French book club, France Loisirs, has successfully operated a subscription-based business model delivering a remarkably high profit margin. Considering rising economic pressure and a declining member base, the case introduces the club's basic business principles and summarizes strategic options for sustainability and further growth from a top management perspective.
The teaching objectives include:
Understanding subscription-based business rules and their pros and cons
Recognizing profit optimisation options in a hybrid mail-order and shop business model
Defining and formulating strategies to bolster and sustain mid-range growth and profits for a profitable, but seemingly old-fashioned business model
- Strategy
 - Media
 - Business model
 - Commitment business
 - Retailing
 - Management
 - Industry and business analysis
 - Customer service
 - 
                               Marc Oliver Sommer.
AR2002 - AR0203
 - RD1102