popular award

Leading Across Cultures at Michelin (A)

Published 31 Jan 2009
Reference 5538
Region Global
popular
Prizes & Awards

2019 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour

2018 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour

2017 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour

2016 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour

2015 Case Centre Best-selling Case in Human Resource Management / Organisational Behaviour

2014 Case Centre Best Selling Case in Human Resource Management / Organisational Behaviour

2013 Case Centre Best Selling Case in Human Resource Management / Organisational Behaviour

2012 ecch Best Selling Case in Human Resource Management / Organisational Behaviour

2011 ecch Best Selling Case in Human Resource Management / Organisational Behaviour

Winner of 2010 European Case Awards, Human Resource Management / Organisational Behaviour Category

Summary

A French executive with Michelin is expatriated from Clermont-Ferrand to South Carolina. Initially confident in his leadership skills, the protagonist learns quickly that many aspects of leading a team are quite different in the American environment. Although he ultimately succeeds, Chalon initially struggles to understand the different culture in which he is working and adapt his style accordingly.

Teaching objectives

1. Help participants of any nationality understand the complexity of leading in a multi-cultural environment. 2. Establish that ideas about key leadership elements such as providing constructive feedback and motivating employees may vary dramatically from one cultural environment to another. 3. Identify and develop strategies for maximising success when leading in a cross-cultural environment.

Keywords
  • Cross-cultural
  • Intercultural/Inter-cultural
  • Multicultural/ Multi-cultural
  • Performance Feedback
  • National Culture
  • Leadership
  • Global Leadership
  • International Human Resources
  • RD0109
  • AR0809
  • AR2009