Stephen Hillegeist

The manager at Keystone’s computer memory testing operation in China faces a crisis –testing costs are “out-of-control” and internal customers are threatening to take their business elsewhere. An obsolete cost system is the real culprit and the management team proposes a quick fix. Will the fix be effective?

Published 25 Jan 2011

Reference 5716

Topic Economics & Finance

Region Asia

View case
Information Asymmetry