Neeta Kirpalani

The outsourcing of the logistics activities has recently been accelerating. While outsourcing offers great potential for cost savings for the manufacturer, the danger of customer service degradation should not be underestimated.

Published 02 Jul 2002

Reference 4990

Topic Operations

Industry Logistics and Supply Chain

Region Other Regions

View case
The outsourcing of the logistics activities has recently been accelerating. While outsourcing offers great potential for cost savings for the manufacturer, the danger of customer service degradation should not be underestimated.

Published 02 Jul 2002

Reference 4990

Topic Operations

Industry Logistics and Supply Chain

Region Other Regions

View case