The events in this case, which are fictional, provide a background for class discussion about problem-solving, critical thinking, stakeholder management and crisis management. The case puts students in the position of senior managers of an Indonesian geothermal energy company. Following an earthquake near the company’s main geothermal power plant (there is some suspicion that it may have been caused by the geothermal power plant), the managers are asked to devise strategies and solutions to a series of problems to satisfy various stakeholder groups. With the CEO temporarily trapped in a lift, they must come up with recommendations to handle the crisis by the time their leader arrives.
The case, which can be used as an in-class assignment, is designed to facilitate discussion of concepts and approaches related to problem-solving, critical thinking, stakeholder management and crisis management.
- Problem solving
- Critical thinking
- Stakeholder management
- Crisis management