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46 cases found.

Digitalizing the Real Estate Industry: PropertyGuru and Proptech in Southeast Asia

By  Michaël Bikard
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After its efforts to internationalize founder, Singapore-based digital real estate platform PropertyGuru hires Hari Krishnan, a former LinkedIn executive, as CEO. The challenge for Krishnan is to decide between two very different strategies, which each imply a different future for the company and its stakeholders.

    Published 22 Jul 2020

    Reference 6601

    Topic Strategy

    Region Asia

    Industry Real Estate

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    Digitalizing the Real Estate Industry: PropertyGuru and Proptech in Southeast Asia

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    After its efforts to internationalize founder, Singapore-based digital real estate platform PropertyGuru hires Hari Krishnan, a former LinkedIn executive, as CEO. The challenge for Krishnan is to decide between two very different strategies, which each imply a different future for the company and its stakeholders.
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      SloWeAre: Auditing Sustainability in Fashion and Luxury

      By  Frederic Godart,  Brian Henry
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      The case illustrates the founding and growth of SloWeAre, the first eco-certification company in France that embraces the methodology eco-fashion brands employ on their journey towards producing socially responsible and environmentally sound textile products. By 2020, the four-year diagnostic service had attracted more than 75 French eco-fashion brands to the SloWeAre platform.

        Published 22 Jul 2020

        Reference 6599

        Topic Responsibility

        Region Europe

        Industry Retail

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        SloWeAre: Auditing Sustainability in Fashion and Luxury

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        The case illustrates the founding and growth of SloWeAre, the first eco-certification company in France that embraces the methodology eco-fashion brands employ on their journey towards producing socially responsible and environmentally sound textile products. By 2020, the four-year diagnostic service had attracted more than 75 French eco-fashion brands to the SloWeAre platform.
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          Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence

          By  Wolfgang Ulaga,  Ziv Carmon,  Laura Heely
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          This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.

            Published 01 Jul 2020

            Reference 6597

            Topic Marketing

            Region Global

            Industry Insurance

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            Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence

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            This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.
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              E.ON: Building a New AI Powered Energy World

              By  Theodoros Evgeniou,  Pal Boza
              new Free Case
              The case study follows E.ON, the German energy utility, on its ‘data’ journey and explores the challenges and lessons encountered while integrating artificial intelligence (AI) into its operations as it prepares for the global ‘energy transition’.

                Published 23 Jun 2020

                Reference 6595

                Topic Leadership & Organisations

                Region Europe

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                E.ON: Building a New AI Powered Energy World

                new Free Case
                The case study follows E.ON, the German energy utility, on its ‘data’ journey and explores the challenges and lessons encountered while integrating artificial intelligence (AI) into its operations as it prepares for the global ‘energy transition’.
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                  Analytics-Driven Transformation at Majid Al Futtaim: Building a Data-Led, Test-&-Learn Culture to Generate Customer Value in the Middle East

                  By  David Dubois,  Joerg Niessing,  Katia Kachan
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                  Majid Al Futtaim (MAF) is a lifestyle conglomerate present in 16 countries in the Middle East and North Africa, with annual revenues of $9.6 billion. The case focuses on its data-led, customer-centred transformation that unlocked new sources of growth and mitigated the effects of the covid19 pandemic on business thanks to the group’s digital resilience.

                    Published 01 Jul 2020

                    Reference 6592

                    Topic Strategy

                    Region Middle-East

                    Industry Retail

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                    Analytics-Driven Transformation at Majid Al Futtaim: Building a Data-Led, Test-&-Learn Culture to Generate Customer Value in the Middle East

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                    Majid Al Futtaim (MAF) is a lifestyle conglomerate present in 16 countries in the Middle East and North Africa, with annual revenues of $9.6 billion. The case focuses on its data-led, customer-centred transformation that unlocked new sources of growth and mitigated the effects of the covid19 pandemic on business thanks to the group’s digital resilience.
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                      Transsion Mobile: Deep Blue Ocean in Africa

                      By  Guoli Chen,  Xinhe Zhuang
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                      The global mobile phone market is becoming saturated, especially in developed economies where phone makers are competing for market share in an increasingly ‘red ocean’. In contrast, the African market for mobile phones has huge growth potential given a fast-expanding population and high proportion of young people, yet relatively low rate of mobile phone penetration.

                        Published 27 Jul 2020

                        Reference 6590

                        Topic Strategy

                        Region Africa

                        Industry Telecommunications

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                        Transsion Mobile: Deep Blue Ocean in Africa

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                        The global mobile phone market is becoming saturated, especially in developed economies where phone makers are competing for market share in an increasingly ‘red ocean’. In contrast, the African market for mobile phones has huge growth potential given a fast-expanding population and high proportion of young people, yet relatively low rate of mobile phone penetration.
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                          Durian Widgets Workshop

                          By  Sameer Hasija,  Aarti Gumaledar
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                          Understanding the drivers of value is key to a technological transformation initiative. In the context of ‘Durian Widgets’ there is need for detailed analysis of business processes –contrary to initial intuition.

                            Published 01 Jul 2020

                            Reference 6589

                            Topic Operations

                            Region Asia

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                            Durian Widgets Workshop

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                            Understanding the drivers of value is key to a technological transformation initiative. In the context of ‘Durian Widgets’ there is need for detailed analysis of business processes –contrary to initial intuition.
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                              Ant Financial and Tencent: A Tale of Two FinTech Unicorns in China

                              By  Guoli Chen,  Tony Tong,  Kuangzhen Wu
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                              With a focus on China’s biggest internet companies, Alibaba and Tencent, the case study describes their respective histories, fintech subsidiaries and platform-based ecosystems.

                                Published 22 Jul 2020

                                Reference 6588

                                Topic Strategy

                                Region Asia

                                Industry Financial Services,  Internet,  Banking

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                                Ant Financial and Tencent: A Tale of Two FinTech Unicorns in China

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                                With a focus on China’s biggest internet companies, Alibaba and Tencent, the case study describes their respective histories, fintech subsidiaries and platform-based ecosystems.
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                                  The AAK Kolo Nafaso Programme: Securing an Alternative Shea Supply Chain

                                  By  Amitava Chattopadhyay,  Pierre-Yann Dolbec,  Rajesh Nanarpuzha,  Jean Wee
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                                  The Kolo Nafaso programme was started in 2009 in Burkina Faso by AAK, a 140-year-old Swedish supplier of vegetable fats and oils. AAK created a direct link with the producers – women in West Africa who traditionally harvested shea nuts – and cut out the middlemen. The aim was to improve productivity and pay a fair price.

                                    Published 30 Jun 2020

                                    Reference 6584

                                    Topic Responsibility

                                    Region Africa

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                                    The AAK Kolo Nafaso Programme: Securing an Alternative Shea Supply Chain

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                                    The Kolo Nafaso programme was started in 2009 in Burkina Faso by AAK, a 140-year-old Swedish supplier of vegetable fats and oils. AAK created a direct link with the producers – women in West Africa who traditionally harvested shea nuts – and cut out the middlemen. The aim was to improve productivity and pay a fair price.
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                                      Barça Innovation Hub (BIH) Goes Global: Innovation On and Off the Pitch

                                      By  L. Felipe Monteiro,  John Davies,  Anne-Marie Carrick
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                                      The case study traces the development of FC Barcelona’s Innovation Hub (BIH) and its plans to go global. It describes how factors on and off the pitch led to the launch and how the BIH is preparing the club for the future at the centre of an ecosystem that includes prestigious brands, universities, start-ups, and athletes worldwide, all linked by a culture of excellence.

                                        Published 03 Jun 2020

                                        Reference 6583

                                        Topic Strategy

                                        Region Global

                                        Industry Health, Wellness and Fitness,  Sports

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                                        Barça Innovation Hub (BIH) Goes Global: Innovation On and Off the Pitch

                                        Add to cart new extra
                                        The case study traces the development of FC Barcelona’s Innovation Hub (BIH) and its plans to go global. It describes how factors on and off the pitch led to the launch and how the BIH is preparing the club for the future at the centre of an ecosystem that includes prestigious brands, universities, start-ups, and athletes worldwide, all linked by a culture of excellence.
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                                          Can Creativity and Commerce Ever Be Reconciled? Raf Simons at Calvin Klein

                                          By  Frederic Godart,  Manon Frappier,  Brian Henry
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                                          The case study explores a conundrum at the heart of the fashion industry: how far is individual creativity compatible with corporate commercial imperatives? It follows the career of designer Raf Simons, who, after a stellar performance at Christian Dior struggled to achieve similar status at Calvin Klein.

                                            Published 15 Jul 2020

                                            Reference 6582

                                            Topic Leadership & Organisations

                                            Region North America

                                            Industry Retail

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                                            Can Creativity and Commerce Ever Be Reconciled? Raf Simons at Calvin Klein

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                                            The case study explores a conundrum at the heart of the fashion industry: how far is individual creativity compatible with corporate commercial imperatives? It follows the career of designer Raf Simons, who, after a stellar performance at Christian Dior struggled to achieve similar status at Calvin Klein.
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                                              GitLab: Can “All Remote” Scale?

                                              By  Phanish Puranam,  Marco Minervini,  Jean Wee
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                                              This case explores the organizational practices of GitLab, an “all remote” company with more than 1,000 employees located in 59 countries. GitLab solves the challenges of employees working in an online-only environment by relying extensively on asynchronous modes of coordination.

                                                Published 12 Aug 2020

                                                Reference 6579

                                                Topic Leadership & Organisations

                                                Region Global

                                                Industry Computer Software

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                                                GitLab: Can “All Remote” Scale?

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                                                This case explores the organizational practices of GitLab, an “all remote” company with more than 1,000 employees located in 59 countries. GitLab solves the challenges of employees working in an online-only environment by relying extensively on asynchronous modes of coordination.
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