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36 case(s) found.

Suzano’s Innovability Transformation: The Next 100 Years (Portuguese)

By  L. Felipe Monteiro,  Anne-Marie Carrick,  Betania Tanure,  Ivanka Visnjic
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Based in Brazil, family-run Suzano is a global leader in pulp and paper that is looking to diversify beyond its core activities and become part of the green economy. A merger with Fibria in 2019 leads to a major restructuring.

    Published 10 Sep 2024

    Reference 6897

    Length 54 page(s)

    Topic Strategy

    Region South America

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    Suzano’s Innovability Transformation: The Next 100 Years (Portuguese)

    By  L. Felipe Monteiro,  Anne-Marie Carrick,  Betania Tanure,  Ivanka Visnjic
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    Based in Brazil, family-run Suzano is a global leader in pulp and paper that is looking to diversify beyond its core activities and become part of the green economy. A merger with Fibria in 2019 leads to a major restructuring.
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      Haier Europe: Bringing RenDanHeyi for All (Portuguese)

      By  L. Felipe Monteiro,  Anne-Marie Carrick
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      The case focuses on Haier Europe, a branch of Haier Smart Home and part of the Chinese Haier Group, and how it applies RenDanHeYi, a unique management model that explains the group’s extraordinary rate of growth amidst fierce competition, with an intense focus on the local customer and keeping costs low.

        Published 11 Jul 2024

        Reference 6825

        Length 30 page(s)

        Topic Strategy

        Region Europe

        Industry Retail

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        Haier Europe: Bringing RenDanHeyi for All (Portuguese)

        By  L. Felipe Monteiro,  Anne-Marie Carrick
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        • Reference 6825

        • Published 11 Jul 2024

        • Length 30 page(s)

        • Topic Strategy

        • Region Europe

        • Industry Retail

        The case focuses on Haier Europe, a branch of Haier Smart Home and part of the Chinese Haier Group, and how it applies RenDanHeYi, a unique management model that explains the group’s extraordinary rate of growth amidst fierce competition, with an intense focus on the local customer and keeping costs low.
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          Brazil in 2022: A (More) Business-Friendly Country? (Portuguese)

          By  L. Felipe Monteiro,  Giovana Nahas,  Leticia Penna,  Victoria Meduna
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          This case describes the macro and micro economic reforms made across Brazil’s economy in the last three years to tackle the “custo Brasil” (Brazil cost) that stems from excessive bureaucracy, regulation, corruption, complex tax system and poor infrastructure that have inhibited business for decades and accounts for 22% of GDP.

            Published 10 May 2024

            Reference 6774

            Length 29 page(s)

            Topic Economics & Finance

            Region South America

            Industry Government Administration

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            Brazil in 2022: A (More) Business-Friendly Country? (Portuguese)

            By  L. Felipe Monteiro,  Giovana Nahas,  Leticia Penna,  Victoria Meduna
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            This case describes the macro and micro economic reforms made across Brazil’s economy in the last three years to tackle the “custo Brasil” (Brazil cost) that stems from excessive bureaucracy, regulation, corruption, complex tax system and poor infrastructure that have inhibited business for decades and accounts for 22% of GDP.
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              Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence (Portuguese)

              By  Laura Heely,  Wolfgang Ulaga,  Ziv Carmon
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              This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.

                Published 18 Sep 2023

                Reference 6597

                Length 12 page(s)

                Topic Marketing

                Region Global

                Industry Insurance

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                Lemonade: Delighting Insurance Customers with AI and Behavioural Economics - A Disruptive InsurTech Business Model for Outstanding Customer Experience and Cost-Effective Service Excellence (Portuguese)

                By  Laura Heely,  Wolfgang Ulaga,  Ziv Carmon
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                This case explores InsurTech start-up Lemonade’s disruptive new business model aimed at creating and delivering a ‘shockingly great user experience’ around a ‘lovable brand’ – in an industry plagued by low customer satisfaction. The digital disruptor leverages principles of behavioural economics to address conflicts of interest and mistrust which prevail in the existing industry.
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                  Quinta do Vallado: From Douro to the World (Portuguese)

                  By  Anne-Marie Carrick,  L. Felipe Monteiro,  Marta Pimentel
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                  With the globalization of wine, the wine industry in Portugal has experienced a major shift from a local to a global focus over the last 30 years. Quinta do Vallado, one of the major players in that process, has seen exports double (to account for 40% of revenues) and a 10-fold increase in foreign markets (from 5 in 2000 to 48 in 2020).

                    Published 30 Apr 2024

                    Reference 6560

                    Length 52 page(s)

                    Topic Strategy

                    Region Global

                    Industry Wine and Spirits

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                    Quinta do Vallado: From Douro to the World (Portuguese)

                    By  Anne-Marie Carrick,  L. Felipe Monteiro,  Marta Pimentel
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                    With the globalization of wine, the wine industry in Portugal has experienced a major shift from a local to a global focus over the last 30 years. Quinta do Vallado, one of the major players in that process, has seen exports double (to account for 40% of revenues) and a 10-fold increase in foreign markets (from 5 in 2000 to 48 in 2020).
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                      Enel's Innovability: Global Open Innovation and Sustainability (Portuguese)

                      By  L. Felipe Monteiro,  Jose Miguel Garcia Benavente
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                      The case describes how the Italian multinational Enel Group, one of the largest power utilities companies in the world, embraced the transformation of the energy sector, combining open innovation with sustainability – or what the company calls “Innovability”).

                        Published 17 Mar 2023

                        Reference 6510

                        Length 41 page(s)

                        Topic Responsibility

                        Region Global

                        Industry Utilities,  Oil & Energy,  Renewables & Environment

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                        Enel's Innovability: Global Open Innovation and Sustainability (Portuguese)

                        By  L. Felipe Monteiro,  Jose Miguel Garcia Benavente
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                        The case describes how the Italian multinational Enel Group, one of the largest power utilities companies in the world, embraced the transformation of the energy sector, combining open innovation with sustainability – or what the company calls “Innovability”).
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                          Education: A Blue Ocean Shift from Insolvency to Excellence - Turning around the Private University of Bolivia (Portuguese)

                          By  W. Chan Kim,  Renée Mauborgne,  Manuel Olave,  Michael Olenick
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                          The Universidad Privada Boliviana (UPB), the Private University of Bolivia, was founded in 1993. Not long after, in the late 1990s, civil unrest erupted with coca growers battling police in the streets outside the campus. Students and faculty fled, the prior President retired, and the University was functionally insolvent.

                            Published 22 May 2019

                            Reference 6460

                            Length 11 page(s)

                            Topic Strategy

                            Region South America

                            Industry Education Management

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                            Education: A Blue Ocean Shift from Insolvency to Excellence - Turning around the Private University of Bolivia (Portuguese)

                            By  W. Chan Kim,  Renée Mauborgne,  Manuel Olave,  Michael Olenick
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                            The Universidad Privada Boliviana (UPB), the Private University of Bolivia, was founded in 1993. Not long after, in the late 1990s, civil unrest erupted with coca growers battling police in the streets outside the campus. Students and faculty fled, the prior President retired, and the University was functionally insolvent.
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                              Doing Business in Brazil after Operation Car Wash (Portuguese)

                              By  L. Felipe Monteiro,  Tulio Albuquerque
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                              The case describes Operation “Lava Jato” (Car Wash) in Brazil, one of largest anti-corruption investigations in the world.

                                Published 22 Aug 2018

                                Reference 6404

                                Length 31 page(s)

                                Topic Strategy

                                Region South America

                                Industry Political Organization,  Government Administration

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                                Doing Business in Brazil after Operation Car Wash (Portuguese)

                                By  L. Felipe Monteiro,  Tulio Albuquerque
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                                The case describes Operation “Lava Jato” (Car Wash) in Brazil, one of largest anti-corruption investigations in the world.
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                                  Digital Transformation in Latin America: A Leapfrogging Opportunity? (Portuguese)

                                  By  L. Felipe Monteiro,  Gabriel Rozman,  Anne-Marie Carrick
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                                  The case presents the “leapfrogging” opportunities for Latin America brought by the digital revolution and innovation. It examines the region’s economic and commercial achievements made possible by the huge penetration of mobile vs fixed broadband. In addition, digital transformation is helping to address social issues such as financial exclusion, unemployment and healthcare.

                                    Published 23 Mar 2018

                                    Reference 6358

                                    Length 56 page(s)

                                    Topic Strategy

                                    Region South America

                                    Industry E-Commerce

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                                    Digital Transformation in Latin America: A Leapfrogging Opportunity? (Portuguese)

                                    By  L. Felipe Monteiro,  Gabriel Rozman,  Anne-Marie Carrick
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                                    The case presents the “leapfrogging” opportunities for Latin America brought by the digital revolution and innovation. It examines the region’s economic and commercial achievements made possible by the huge penetration of mobile vs fixed broadband. In addition, digital transformation is helping to address social issues such as financial exclusion, unemployment and healthcare.
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                                      How Does Digital Transformation Happen? The Mastercard Case (A) (Portuguese)

                                      By  Nathan Furr,  Andrew Shipilov,  Antoine Duvauchelle
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                                      The case discusses different steps which Mastercard has followed in its digital transformation journey. They involve opportunity framing, creating innovation pathways, finding digital transformation opportunities, and innovation with partners within adaptive ecosystems.

                                        Published 08 Apr 2022

                                        Reference 6348

                                        Length 12 page(s)

                                        Topic Strategy

                                        Region Global

                                        Industry Financial Services

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                                        How Does Digital Transformation Happen? The Mastercard Case (A) (Portuguese)

                                        By  Nathan Furr,  Andrew Shipilov,  Antoine Duvauchelle
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                                        The case discusses different steps which Mastercard has followed in its digital transformation journey. They involve opportunity framing, creating innovation pathways, finding digital transformation opportunities, and innovation with partners within adaptive ecosystems.
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                                          Stefanini and the Digital Revolution: Transforming and Being Transformed (Portuguese)

                                          By  L. Felipe Monteiro,  Gabriel Rozman
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                                          Thirty years after being founded by CEO Marco Stefanini, Stefanini is one of the largest providers of ICT services in Latin America. Unlike most Brazilian (and Latin American) companies, Stefanini has focused on international markets for many years.

                                            Published 12 Nov 2017

                                            Reference 6328

                                            Length 31 page(s)

                                            Topic Strategy

                                            Region Global

                                            Industry Information Technology and Services,  Outsourcing/Offshoring

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                                            Stefanini and the Digital Revolution: Transforming and Being Transformed (Portuguese)

                                            By  L. Felipe Monteiro,  Gabriel Rozman
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                                            Thirty years after being founded by CEO Marco Stefanini, Stefanini is one of the largest providers of ICT services in Latin America. Unlike most Brazilian (and Latin American) companies, Stefanini has focused on international markets for many years.
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                                              The TAG Heuer Carrera Connected Watch (A): Swiss Avant-Garde for the Digital Age (Portuguese)

                                              By  L. Felipe Monteiro
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                                              The Swiss company TAG Heuer, maker of luxury watches, is part of the LVMH group (Moet Hennessy Louis Vuitton). In 2015, CEO Jean-Claude Biver is deciding whether to launch its first-ever fully connected Swiss watch, manufactured in partnership with Google and Intel.

                                                Published 23 Mar 2018

                                                Reference 6291

                                                Length 20 page(s)

                                                Topic Strategy

                                                Region Europe

                                                Industry Consumer Goods,  Luxury Goods and Jewelry

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                                                The TAG Heuer Carrera Connected Watch (A): Swiss Avant-Garde for the Digital Age (Portuguese)

                                                By  L. Felipe Monteiro
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                                                The Swiss company TAG Heuer, maker of luxury watches, is part of the LVMH group (Moet Hennessy Louis Vuitton). In 2015, CEO Jean-Claude Biver is deciding whether to launch its first-ever fully connected Swiss watch, manufactured in partnership with Google and Intel.
                                                  View case