This award-winning case explores the challenges facing Susan Lloyd-Hurwitz, the CEO of Mirvac, an Australian property group, as she leads a major initiative to ‘mainstream’ flexible work arrangements across the organization.

The case tells the story of the Volkswagen diesel scandal, which was made public in September 2015. At the time, Volkswagen was a much-loved brand, praised for its environmental credentials and on target to become the world’s largest car manufacturer.

The case follows the progress of a year-long multi-module 'Make a Difference' programme for all 70 employees of Best Western Italy, the European operations and reservations centre for Best Western International, a global hotel group.