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2 case(s) found.
White lies (inflated claims) cost the insurance industry billions of dollars every year. After
investing heavily to automate workflows (from policy subscription to claims processing),
digitization has ironically made fraud easier to commit and harder to catch.
Reference 6752
Published 23 Jan 2023
Length 11 page(s)
Topic Operations
Region Europe
Industry Security and Investigations
White lies (inflated claims) cost the insurance industry billions of dollars every year. After
investing heavily to automate workflows (from policy subscription to claims processing),
digitization has ironically made fraud easier to commit and harder to catch.
The case describes a detailed activity breakdown of the new business process within Friends Provident.
Reference 4295
Published 01 Jan 1994
Length 23 page(s)
Topic Operations
Region Europe
Industry Insurance
The case describes a detailed activity breakdown of the new business process within Friends Provident.