Innovating Buyer-Supplier Relationships in the Aerospace Industry: Performance-Based Contracting

By Karan Girotra, Serguei Netessine, Jean-Sebastien De Looz
Reference 6053
Published 26 Jun 2017
Topic Operations
Region Global
Industry Airlines/Aviation, Transportation/Trucking/Railroad

The case presents a new business model in the jet engine industry - performance based contracting for jet engine maintenance. It explains the trade-offs, challenges and guidelines for successful implementation of these contracts, including direct and supply chain effects.

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AUtube: Video-Based Knowledge Transfer within Alstom

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By Katrina Maxwell, Albert A. Angehrn
Reference 5800
Published 28 Jun 2011
Topic Operations
Region Global
Industry Electrical/Electronic Manufacturing, Information Technology and Services, Transportation/Trucking/Railroad

This case documents the conception, development and launch of an interactive enterprise video platform, AUtube, to support continuous learning and knowledge transfer within Alstom. This innovative journey is placed in the context of the collaboration opportunities, barriers and levers already present in the culture of this global industrial company.

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Fleet Care: Servicising in the Humanitarian World

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By Orla Stapleton, Alfonso Pedraza Martinez, Luk Van Wassenhove
Reference 5631
Published 30 Sep 2009
Topic Operations
Region Global
Industry Automotive, Transportation/Trucking/Railroad

Denmark-based Kjaer Group had supplied vehicles and services to humanitarian fleets since 1977. In 2005, in an effort to differentiate their value proposition from that of other suppliers to the sector, they devised an integral fleet management solution, thereby moving from a product to a service based offering (servicising) for their customers.

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Fleet Forum: Rethinking Humanitarian Vehicle Management

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By Rolando Tomasini, Luk Van Wassenhove, Gillian Khaw
Reference 5361
Published 09 Jan 2006
Topic Operations
Region Global
Industry Logistics and Supply Chain, Transportation/Trucking/Railroad

Fleet Management is the second largest spending in the humanitarian sector, preceded by staffing. Aware of the fact and concerned for the increased need for efficiency, a group of humanitarian professionals manage to raise awareness in their community and bring to the discussion table the members of the different organizations concerned.

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Automobiles Citroën (A): Transforming the Factory

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By Soumitra Dutta, Enver Yucesan
Reference 4532
Published 01 Jan 1994
Topic Operations
Region Europe
Industry Automotive, Transportation/Trucking/Railroad

The case series illustrates the transformation that the Manufacturing Division of Citroen has undergone since 1983.The logistics Charter at Rennes La Janais.Those cases illustrate the transformation that the Manufacturing Division of Citroën has undergone since 1983. The Rennes-La Janais Plant is taken as a concrete example to describe the key elements of this initiative.

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