Innovating Buyer-Supplier Relationships in the Aerospace Industry: Performance-Based Contracting

By Karan Girotra, Serguei Netessine, Jean-Sebastien De Looz

Reference 6053
Published 26 Jun 2017
Length 14 page(s)
Topic Operations
Region Global
Industry Airlines/Aviation, Transportation/Trucking/Railroad

The case presents a new business model in the jet engine industry - performance based contracting for jet engine maintenance. It explains the trade-offs, challenges and guidelines for successful implementation of these contracts, including direct and supply chain effects.

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AUtube: Video-Based Knowledge Transfer within Alstom

By Katrina Maxwell, Albert A. Angehrn

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Reference 5800
Published 28 Jun 2011
Length 24 page(s)
Topic Operations
Region Global
Industry Electrical/Electronic Manufacturing, Information Technology and Services, Transportation/Trucking/Railroad

This case documents the conception, development and launch of an interactive enterprise video platform, AUtube, to support continuous learning and knowledge transfer within Alstom. This innovative journey is placed in the context of the collaboration opportunities, barriers and levers already present in the culture of this global industrial company.

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Fleet Care: Servicising in the Humanitarian World

By Orla Stapleton, Alfonso Pedraza Martinez, Luk Van Wassenhove

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Reference 5631
Published 30 Sep 2009
Length 15 page(s)
Topic Operations
Region Global
Industry Automotive, Transportation/Trucking/Railroad

Denmark-based Kjaer Group had supplied vehicles and services to humanitarian fleets since 1977. In 2005, in an effort to differentiate their value proposition from that of other suppliers to the sector, they devised an integral fleet management solution, thereby moving from a product to a service based offering (servicising) for their customers.

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Fleet Forum: Rethinking Humanitarian Vehicle Management

By Rolando Tomasini, Luk Van Wassenhove, Gillian Khaw

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Reference 5361
Published 09 Jan 2006
Length 20 page(s)
Topic Operations
Region Global
Industry Logistics and Supply Chain, Transportation/Trucking/Railroad

Fleet Management is the second largest spending in the humanitarian sector, preceded by staffing. Aware of the fact and concerned for the increased need for efficiency, a group of humanitarian professionals manage to raise awareness in their community and bring to the discussion table the members of the different organizations concerned.

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Eurotunnel: Eyes Wide Shut

By Christoph Loch, Arnoud De Meyer, Sam Garg

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Reference 5288
Published 28 Apr 2008
Length 20 page(s)
Topic Operations
Region Europe
Industry Transportation/Trucking/Railroad

Through the example of the high-profile Eurotunnel project, the case shows how important contracts and agreements are in project management.

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Automobiles Citroën (A): Transforming the Factory

By Soumitra Dutta, Enver Yucesan

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Reference 4532
Published 01 Jan 1994
Length 30 page(s)
Topic Operations
Region Europe
Industry Automotive, Transportation/Trucking/Railroad

The case series illustrates the transformation that the Manufacturing Division of Citroen has undergone since 1983.The logistics Charter at Rennes La Janais.Those cases illustrate the transformation that the Manufacturing Division of Citroën has undergone since 1983. The Rennes-La Janais Plant is taken as a concrete example to describe the key elements of this initiative.

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