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ISS describes a $2 billion multinational service company active in commercial cleaning. The case explores the company's entrepreneurial organisational structure which features autonomous country managers linked to headquarters by strong financial controls, as well as the future challenges of moving from acquisitive to organic growth and improving profitability.
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Reference 4220
Published 01 Jan 1993
Topic Strategy
Region Global
Industry Consumer Services
ISS describes a $2 billion multinational service company active in commercial cleaning. The case explores the company's entrepreneurial organisational structure which features autonomous country managers linked to headquarters by strong financial controls, as well as the future challenges of moving from acquisitive to organic growth and improving profitability.